Customer Service Representative

WaFd Bank Gresham, Oregon
customer service customer service representative representative customer service csr personable customer service representative representative entry level delivery transactions team growth
August 29, 2023
WaFd Bank
Gresham, Oregon
Job Description

Love What you do and make a difference . . .

We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

Consider joining our team if you want:

  • An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being nice to our clients and one another
  • to start a professional career with Monday through Friday work hours and weekends off
  • A career that provides opportunity for growth; promoting from within is our top priority
  • A comprehensive benefits package including: Health, Dental, and life insurance; Vacation and Sick Leave; generous retirement contributions; and opportunity to earn a bonus


What you will need to succeed:

  • A smile and great attitude
  • Highly developed sense of integrity and strong work ethic

  • Personable and outgoing; able to talk with clients and build rapport and relationships

  • Great attention to detail and providing accurate service
  • Technically savvy; able to use multiple computer systems and ability to adapt to change


Requirements

Minimum Requirements:

  • High school diploma or approved equivalent
  • Previous experience in customer service, handling cash and/or general clerical duties
  • Excellent communication skills and personable attitude
  • Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone and digital channels

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