Business Manager Centralized Baggage Service DFW
Hallmark Aviation Services
Fort Worth, TX
manager
customer relations
relations
analysis
training
develops
supervision
manpower
staff members
safety
security
administer
leadership
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October 28, 2022
Hallmark Aviation Services
Fort Worth, TX
FULL_TIME
- Develops and cultivates strong customer relations/retention
- Coordinates interactions at all levels internal as well as external
- Supports and trains their own teams.
- Addresses/anticipates industry trends
- Provide hands-on supervision of the staff and delegate workload
- Provide direct customer relations support
- Ensure that account operates according to schedule and service level agreements
- Oversee the long-term analysis of manpower needs, groom potential leaders
- Ensure cross training of staff members and monitor mandatory training
- Manage attendance records and ensure appropriate shift coverage
- Handle discipline and motivation issues
- Process promotion, demotion and termination paperwork
- Enforce safety, security, and grooming standards
- Administer performance reward programs
- Control the budget for labor costs and allocation
Required Skills
Leadership qualities- Negotiations skills on executive level
- Knowing the Aviation industry (or B2B crack)
- Capable to undertake risk-analysis
- Flavor for financial performances and data/mechanics
- Languages
- Project experience
- PC basics (Word, Powerpoint, excel, etc.)
- Organizational talents
- Strategically and concept ional way of thinking
Required Experience
Personal profile
- Social competence
- International behavior
- Stress resistance
- Readiness to travel (flexibility)
- Opens for new ideas and innovative products
- Communication skills
- Ability to compromise (win-win-spi
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