Manager, Inside Sales (Remote - Boston)

Join Axon and be a Force for Good.

At Axon, we re on a mission to Protect Life. We re explorers, pursuing society s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Your Impact

The Inside Sales Manager is responsible for inspiring Inside Sales reps to achieve and exceed sales goals and metric. The Inside Sales Manager will drive success by coaching, motivating, and mentoring their team members.

What You ll Do

Location: Remote in the Greater Boston, MA area and on the road 30% of time

Reports to: Senior Director, Inside Sales

Direct Reports: 7-10 Sales Representatives (Account Executives, Sales Representatives, & Sales Development Representatives)

• Meet and exceed assigned monthly, quarterly and annual sales revenue and productivity targets.
• Monitor and track Sales rep individual performance, strengths and areas of opportunity. Clearly communicate evaluations and execute developmental steps. Coach, develop, and mentor sales reps to drive continuous improvement in sales skills and product knowledge.
• Ensure activity standards are being delivered. Demonstrate clear ability to correlate activity standards with Business Results. Ensure use of Salesforce.com and accuracy of metrics.
• Work with other business functions to improve the effectiveness of cross-functional processes.
• Meets with each Sales rep individually for at least 1 hour monthly to review previous month s results, lessons learned and areas for improvement. Uses this opportunity to coach Account Executives to increase results for next 30 days.
• Inside Sales Managers demonstrates understanding of how to motivate employees for their reasons and understanding of how to manage a recognition and reward program for their team.

What You Bring

• 2+ years experience in an Inside Sales Management role (preferably in SaaS, Networking, Hosting, Cloud, or Telecommunications environment)
• 4+ years experience in an Inside Sales individual contributor role (preferably in SaaS, Networking, Hosting, Cloud, or Telecommunications environment)
• Proficient in SalesForce, Microsoft Word, and Microsoft Excel
• Ability to expect candor and join forces to execute Sales goals.

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you re excited about this role and our mission to Protect Life but your experience doesn t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

NOTE: The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.