Customer Service Representative

SkillsetGroup - Professional Staffing Solutions Huntington Beach, California
customer service customer service representative representative customer service customer service representative representative team resolving technical technical issues complaints knowledge base sales
October 13, 2022
SkillsetGroup - Professional Staffing Solutions
Huntington Beach, California

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

By providing our customers with the highest levels of customer service, our reputation as a leader in the staffing industry continues to grow. We are proud of our ideals and successes, and are excited to welcome you to our family!

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