Customer Service Representative
SkillsetGroup - Professional Staffing Solutions
Huntington Beach, California
customer service
customer service representative
representative
customer service
customer service representative
representative
team
resolving
technical
technical issues
complaints
knowledge base
sales
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October 13, 2022
SkillsetGroup - Professional Staffing Solutions
Huntington Beach, California
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
By providing our customers with the highest levels of customer service, our reputation as a leader in the staffing industry continues to grow. We are proud of our ideals and successes, and are excited to welcome you to our family!
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