Communications Administrator

Description

Job Description:

The Communications Administrator supports the Customer Engagement Team in executing and monitoring communications strategies and customer application information.

As the Communications Administrator, you will create communication campaigns for Program Updates and Announcements to present to Customer Applications integrated with our cybersecurity services.

You will collaborate with various software and other engineers on the program to become familiar with customer integration process updates and baseline changes to services with each software release.

The communications administrator will also assist with writing content for the web portal as well as emails, newsletters, and narrated how to videos demonstrating a step-by-step process of a service integration.

This role involves tracking and reporting customer application responses for various efforts.

Primary Responsibilities:

Administration tasks include periodically reaching out to applications using our services to manage point of contact and other important information.

The Communications Administrator is responsible for maintaining our program's web portal content with relevant announcements, the latest set of approved documentation, and other messaging and communications.

Tasks also include supporting the Customer Engagement Team with coordinating presentations by scheduling and sending meeting invitations and gathering attendance metrics.

The Communications Administrator will also facilitate sending communications to large audiences of users within the IC Community in the form of email messaging and web portal announcements.

Basic Qualifications:

• Excellent written and verbal communication skills.
• Organizational skills to manage multiple projects.
• Work Experience: 2+ years of experience (can include internships) working in government affairs, management consulting, public policy, public relations, political campaigns, or a related role.
• Strong organization and time management skills, acute attention to detail, and knowledge of MS Office are essential.
• Demonstrated ability to communicate concisely, research complex policy issues, and connect current events and policy issues to clients' priorities.
• Skilled in writing clearly on complex topics for a variety of audiences; significant experience managing and editing writing projects, including digital communications, is a plus.
• Familiarity with best practices for communicating with various levels of technical knowledge.
• Advanced experience with Microsoft PowerPoint, Word, Outlook
• Experience with creating demonstration and How To videos.
• Set and follow schedules and deadlines aligning with the Software development team as well as other program milestones.

Clearance Requirements*

Requires an active Top Secret security clearance upon hire and must meet SCI eligibility. Must be willing and able to obtain a polygraph within the customer's timeline after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Preferred Qualifications:

• Experience working with DoD Operations programs.
• Experience with Camtasia

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.