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Field Property Claims Adjuster

Liberty Mutual Park Ridge, Illinois
property claims liberty insurance people property claims team training customer service growth negotiation travel onsite moderate
March 16, 2023
Liberty Mutual
Park Ridge, Illinois
Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Do you want a career with endless opportunities for growth?


As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment.

In this role, you will travel to the loss site to conduct thorough analysis.

Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner's products and services to help our customers through the claims process.

Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.


The Field Property Claims Adjuster will be traveling to insured homes within the Park Ridge, IL area. In order to be successful within the role, candidates should live within 30 miles of this area or closer.
In this role, you will:

Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.
Handle moderate- severe complexity claims assigned under little supervision.

Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.

Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.

Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.

Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
May be called upon for catastrophe duty.

Job Specifications:

Reference:2023-57417


Category:
Claims


Primary Location:
Park Ridge, IL

Additional Locations:


Schedule:
Full-Time


Salary:
USD $63,700.00 - $97,700.00 / Year

Education Level:


Travel:
As Needed

Qualifications

Qualifications

This role might be for you if you have: Working knowledge of claims handling procedures and operations.
Demonstrated understanding of building construction principles.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to effectively and independently manage workload while exhibiting good judgment.
Strong written/oral communication and interpersonal skills.
Computer skills with the ability to work with multi-faceted systems and analytical skills.

The capabilities, skills and knowledge required is normally acquired through bachelor's degree or equivalent experience and at least 1 year of directly related experience.

Ability to obtain proper licensing as required.

Featured Benefits

Here's some of what you can look forward to as one of our employees.


Competitive CompensationOur compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time.

Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work ArrangementsWe understand the role work-life balance plays in your ability to stay energized and engaged.

So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement PlansOur pension plan provides a monthly credit equal to 5% of your eligible compensation.

You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.


Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we're dedicated to your continued growth, because we know it leads to continued success.


Health & WellnessYou'll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits-including progressive parental benefits and support.

See Full Benefits

Why Liberty Mutual?

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect.

Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.


Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years.

We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2023 list.

To learn more about our commitment to diversity and inclusion please visit:

Liberty Mutual is an equal opportunity employer.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Why Comparion?


Backed by the 6th largest property and casualty insurer, Liberty Mutual, Comparion Insurance Agency offers customers insurance options from Liberty and other insurance companies as needed to meet their unique needs.

As a Comparion insurance agent, you'll enjoy unlimited earning potential, generous rewards and recognition.

Help customers find the right policy while gaining upward career mobility, a supportive team that provides great coverage, work life balance, and an inclusive workplace.

To learn more about the company's commitment to diversity and inclusion visit:


Comparion is proud to be a Liberty Mutual company because we are committed to putting people first and helping people confidently pursue tomorrow.

In recognition of this, Liberty has been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years.

We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2023 list.

Liberty Mutual is an equal opportunity employer.

We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.


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