FT Evening Customer Care Associate Work From Home

Health Advocate Remote
customer care work from home customer service remote medical dental pto customer care calls healthcare
March 14, 2023
Health Advocate
Santa Monica, California

[Customer Service / Fully Remote] - Anywhere in U.S.
/ Competitive Pay / Medical, Dental & Vision / 401k match / PTO / Equipment provided / M-F - As a Customer Care Associate you'll:
Answer a variety of incoming calls from members regarding their healthcare questions and other inquiries the member may have; Build rapport with callers using a friendly, courteous and professional manner; Verify/Collect demographics and update systems as necessary; Determine and execute the best resolution to assist the member based on their needs or requests; Connect members to appropriate area(s) both internally and externally.
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