Sr. Business Analyst

Sr. Business Analyst

Posted: 10/19/22 

Are you interested in using data to reduce unnecessary pretrial detention in NYC? 

Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! 

ABOUT CJA 

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to tens of thousands of persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s databases, which are used to conduct research on case processing, court outcomes, and criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the five boroughs of NYC, employing over 280 employees, citywide. 

 WHY CJA? 

CJA provides services and solutions to reduce jail overcrowding and unnecessary detention in New York City. A not-for-profit agency funded through the Mayor’s Office of Criminal Justice, CJA is uniquely positioned to provide the City’s Criminal Justice leaders, policymakers and the public with information, technical expertise, and research about arrest and case processing within the five boroughs of NYC. 

CJA VALUES  

Each employee at CJA is guided by these values in our work: 

• Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention. 


• Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. 


• Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. 

Program Summary

NYCJA’s Information technology team provides strategic vision, leadership, and innovative solutions so that our 280 staff at 13 locations have the trusted data and applications they need to provide high quality pretrial services and research.  IT staff have strong customer focus, partnering with business units and stakeholders to pilot new programs, and create custom applications with an eye towards future business needs.   Our dedicated professionals meet challenges head-on by being flexible, expecting change and supporting each other in a culture of mutual respect, trust and teamwork that encourages personal and professional growth. 

Position Summary
NYCJA is looking for a Sr. Business Analyst to join our Information Technology team.  In this role, you will work closely with business partners to align technology solutions with business needs. Based on a deep understanding of our business, you will define the scope of technical projects and improvements to our systems.  As the Technical Business Analyst, you will work in an agile development environment, managing the backlog developing key artifacts and communicating with all stakeholders to help ensure smooth operations.   

Primary Responsibilities:

• Partner with business stakeholders to prioritize, coordinate and execute projects and enhancements.


• Own functional tasks and deliverables, including process definitions and flows, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, and report specifications.


• Participate and lead detailed requirements gathering to understand business processes and assist the customer in determining if and how system enhancements may improve business function.


• Work directly with the development teams (internal & external) to accurately convey business requirements, clarifying as needed and maintain requirements documentation & traceability matrix.


• Understand and track risks, assumptions, and dependencies associated with assigned projects. Effectively resolve conflict, remove roadblocks, and address concerns as they arise.


• Coordinate and facilitate meetings to prepare Epics, Features and User Story documentation as well as other project related artifacts in Azure DevOps.


• Build, review, and own test plans and test cases, facilitate the gathering of test data.


• Test and evaluate systems to verify changes work properly and that business requirements are met, facilitate user acceptance testing and release approval.


• Maintain project documentation and contribute to end-user and system documentation. Coordinate and participate in knowledge sharing, code review and training.


• Follow change management procedures to support smooth deployments.


• Collaboratively work with stakeholders and development team to resolve or diagnose defects.


• Understand and ensure compliance with all CJA policies and procedures including security, confidentiality, and privacy requirements, including protection of Personal Health Information.

Qualifications:

• 3 years of demonstrated work experience in a Business Analyst role working in an Agile development environment. Azure DevOps experience, agile certification(s) a plus. 


• Bachelor’s degree in business administration/Technical degree or equivalent experience.


• Solid SQL, Power BI, Excel PivotTable, Visio and other data visualization experience required.


• Strong research, analytical, and troubleshooting skills, and the ability to gather and interpret relevant data and information is also required.


• Very organized with excellent attention to detail and the ability to handle multiple initiatives, making sound decisions in ambiguous or difficult situations.


• Knowledge and understanding of project planning tools like MS Project preferred.


• Self-motivated, organized, and independent worker who proactively follows-up and delivers results without close management.


• Strong interpersonal skills, excellent verbal and written communication skills. Works collaboratively among all levels of staff, adapts responses to different audiences (technical and non-technical).


• The position is currently hybrid remote/onsite at our Manhattan, NYC office

LOCATION: Lower Manhattan 

SALARY: $90k-115k Commensurate with experience.

BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions.  CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. 

Note: This position is expected to operate on a hybrid schedule with in-person work at least 3 days per week through the end of 2022.  The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. Terms and conditions are subject to change based on business needs and prevailing public health guidelines. 

COVID-19 GUIDELINES 

Effective October 1, 2021 all new hires must be fully vaccinated and show proof of vaccination on, or before their official start date. Failure to provide proof of vaccination will result in revocation of CJA’s offer of employment. 

Only those candidates being considered will be contacted. 

The New York City Criminal Justice Agency is an Equal Opportunity Employer 

CJA is committed to creating and retaining a workforce of diverse talent and a culture of inclusion and belonging that honors and welcomes people with a variety of backgrounds, experiences, and perspectives. We are proud to be an equal opportunity employer with a track record of encouraging and supporting the employment of people with lived experiences in the legal system. We are dedicated to advancing our mission and work by recruiting and building multi-disciplinary teams that reflect the racial, ethnic, culture and gender identities of the clients and communities we serve. 

We encourage individuals of all backgrounds to apply. Our employment practices are equitable and fair, without consideration of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, prior arrest or conviction, employment status, parental status, veteran status, or any other protected status under applicable laws.