Jewelry Sales Professional
Kroger
Portland, Oregon
jewelry
sales
sales
jewelry
meyer
merchandise
procedures
fine jewelry
shopping
customer service
store
education
retail
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November 23, 2022
Kroger
Portland, Oregon
Company Name: Fred Meyer and Littman Jewelers
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
- Promote Diamond Parties and special events with every customer
- Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
- Foster life-long emotional connections with customers by clienteling
- Provide product knowledge, features and benefits to all customers when presenting merchandise
- Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems
- Attend required monthly meetings
- Operate point of sale (POS) and take payment or obtain credit authorization
- Inspect and clean customers' jewelry
- Provide estimates for jewelry and watch repairs
- Perform watch battery replacements and watch band adjustments
- Follow receiving and processing procedures
- Display merchandise and promotional materials in accordance with corporate merchandising plans
- Perform business opening and closing procedures as outlined in Policy and Procedures Guide
- Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
- Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
- Participate in the inventory process
- Complete case counts
- Maintain flexibility to work any shift, including weekends, holidays and overtime
- Must be able to perform the essential functions of this position with or without reasonable accommodation
- High school diploma or general education degree (GED)
- Commitment to excellence, desire to grow and ability to provide refreshing shopping experience
- Goal oriented and sales driven and passion to succeed
- Minimum 18 years of age
- Ability to pass drug test
- Maintain confidentiality
- Accuracy/attention to detail
- Sales, retail and/or jewelry experience
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