Assistant Director, Continuing Education/Adult Student Advisor

About Worcester State University:



WORCESTER STATE UNIVERSITY is a liberal arts and sciences
university with a long tradition of academic excellence dating back
to 1874, as well as an Affirmative Action/Equal Opportunity
Employer that seeks to reflect the diversity of its community. Our
workforce is dedicated to academic quality, student-centered
programming, engaged citizenship, open exchanges of ideas,
diversity and inclusiveness, and civility and integrity. We are
looking for job applicants who share these values and commitment to
our students.



Worcester State is centrally located in Massachusetts, about an
hour's drive from Boston, Springfield, and Providence, Rhode
Island. Our 58-acre campus is nestled in the residential northwest
side of Worcester--the second largest city in New England and home
to 37,000 college students at more than a dozen colleges and
universities. Over 6,000 of those students attend Worcester
State--approximately 5,300 are undergraduates and 1,000 are
graduate students. Learn more about us at "http://www.worcester.edu/about/" target=
"_blank">worcester.edu/about .





Job Description:



OFFICIAL TITLE: Assistant Director, Continuing
Education/Adult Student Advisor



SUPERVISION RECEIVED: Assistant Dean for Graduate and
Continuing Education



SUPERVISION EXERCISED: May supervise non-professional and/or
part-time student staff as assigned.



GENERAL STATEMENT OF DUTIES: The Assistant Director,
Continuing Education/Adult Student Advisor is housed within the
Division of Graduate & Continuing Education and is charged with
advising non-matriculated undergraduate students and serves as a
support person for adult and non-traditional matriculated students
at Worcester State. Facilitate admissions within the Addictions
Counseling Certificate and assist with other administrative
departmental processes. This advisor will serve on relevant
committees on campus and will work to improve the experiences of
non-matriculated, diverse and adult students on campus. This will
involve working across divisions on campus. Hours will be
determined by the Division head based on departmental needs.



RESPONSIBILITIES:



(E) = Essential

1. (E) Advising undergraduate non-matriculated students taking
   DGCE classes leading to matriculation.


2. (E) Co-advising matriculated undergraduate students taking
   courses through continuing education.


3. (E) Assisting and facilitating the university life experience
   portfolio program. Working with individual academic departments in
   the development of life experience policies and continually
   assessing and evaluating the program.


4. (E) Assisting in the marketing and promotion efforts of
   continuing education courses and programs specifically and the
   university as a whole.


5. (E) Working with non-traditional, under-represented and diverse
   student populations.


6. (E) Working with the Liberal Studies Program in the
   co-recruitment and co-advising of students.


7. (E) Program development and support for credit and non-credit
   continuing education programs.


8. (E) Working across divisions to improve the academic experience
   of non-matriculated, diverse, first generation and adult students
   at Worcester State.


9. (E) Working with the Latino Education Institution to segue
   students from cohort-based (grant) programs into university
   credit-bearing programs.


10. (E) Serving as a resource for the Latino Education Institute
    with regards to programming and supporting students (for example in
    the Club E program).


11. (E) Assisting non-matriculated and non-traditional students
    with navigating higher education systems (including registration,
    financial aid, student support services, retention, etc.).


12. (E) Managing the admissions process for the Addictions
    Counseling Certificate and assisting the certificate advisor with
    other administrative duties.


13. (E) Managing and supporting of Alpha Sigma Lambda honor society
    and adult-student community building events.


14. (E) Managing Adult Student outreach through initiatives such as
    newsletter and other communication efforts.


15. (E) Performing general administrative duties in support of the
    division's processes and evolving needs.


16. (E) Advising hours to be adapted according to students' and
    departmental needs.


17. (E) Demonstrates civility and professional, customer-service
    oriented behavior, worthy of emulation by other staff and
    students.


18. (E) Responsible for contributing to the WSU Strategic
    Plan.


19. (E) Responsible for contributing to Equal
    Opportunity/Affirmative Action objectives.


20. Performs other duties as assigned.

Requirements:



Required Qualifications:

• Bachelor's degree.


• One to three years' experience with advising non-matriculated,
  non-traditional, under-represented and diverse students and
  communities.


• Demonstrated experience in higher education, preferably in a
  student support, advising, retention, admissions or in an adult
  learning support role.


• Knowledge of current effective practices in the operation and
  delivery of continuing education programs.


• Ability to work with "newcomer" communities.


• Experience with CRM, SIS systems and data entry systems.


• Excellent verbal and written communication skills.


• Excellent interpersonal and organizational skills.


• Ability to work collaboratively within an academic
  community.


• Ability to successfully pass a thorough background check.


• Ability to perform the essential functions of the position with
  or without reasonable accommodation.

Preferred Qualifications:

• Master's degree.


• Two to four years of experience in developmental academic
  advising.


• Ability to take charge; directing, motivating and coordinating
  the activities of others. Achieving results through effective
  delegation.


• Ability to brainstorm, assessing department priorities and
  being an active and flexible member of the Division of Graduate
  & Continuing Education. The ability to work effectively across
  divisions.


• Ability to evaluate, assess and recommend ways of improving our
  services and programs.


• Ability to determine the relevant facts and ideas in a
  situation, recognizing the range of options available, integrating,
  synthesizing, evaluating the information, and drawing conclusions
  as to whether or not options will work.


• Ability to conduct needs assessments and marketing research
  activities; developing programs that meet client needs and pricing
  them for the market; advertising programs appropriately; and
  earning public understanding and respect for the institution's
  offerings.


• Ability to develop new partnerships and alliances with
  individuals inside and outside the institution.

Additional Information:



This is a full-time, benefited, exempt, professional APA position.
The firm starting annual salary range for this position is $55,000
- $65,000, commensurate with relevant professional experience and
education.



It is the policy of Worcester State University that all employees
be fully vaccinated against COVID-19 before they begin employment.
Proof of the COVID-19 vaccine is required of all individuals hired
by WSU, to be verified after an offer of employment has been made,
and as part of the background check process. Prospective employees
may submit a request for exemption based on a religious and/or
medical basis, to Human Resources, after an offer of employment has
been made.



Worcester State University offers a competitive benefits package
that includes:

• a choice of 9 different pre-taxed, health insurance plan
  options


• a choice of pension or 401(a), and supplemental plan retirement
  options


• life insurance up to 8x the annual salary


• long-term disability coverage


• dental insurance


• 20 vacation days accrued per year


• 15 sick days accrued per year


• 5 personal days per year


• paid holidays


• tuition remission for self, spouse, and dependent children


• and more...

We are an equal opportunity/Affirmative Action Employer. M/F/D/V.
Members of traditionally underrepresented groups are strongly
encouraged to apply.





Application Instructions:



Applicants must apply online and may do so by visiting
www.worcester.edu/careers, and submitting a cover letter, resume,
and the contact information of three professional references.



For assistance with uploading materials, log a ticket via the
HelpDesk link, or contact us directly at 508-929-8053.



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