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Customer Service Representative

EDI Express, Inc. Gardena, CA
customer service customer service representative service representative representative insurance customer service email fax tracing rate billing invoicing freight
January 28, 2023
EDI Express, Inc.
Gardena, CA
FULL_TIME
  • Communicate with customers and internal associates utilizing technology and problem-solving skills
  • Assists customers via phone, email and fax with inquiries including, but not limited to: tracing shipments, rate quotes, tariff discrepancies and billing and/or invoicing questions
  • Provide support to customers through courteous and professional customer service
  • Troubleshoots breakdowns in the system such as lost freight, shortages and damages

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: One location


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