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Convention Service Manager

Embassy Suites -Denton Denton, Texas
manager manager coordinate convention services insurance dental catering audio billing tracking data generate accounts
November 21, 2022
Embassy Suites -Denton
Denton, Texas
FULL_TIME
$65000-70000/YEAR
Embassy Suites by Hilton/Covention Services is seeking a Convention Service Manager to join our team.

We offer :

Medical, Vision, dental, 401k, PTO, Paid Holidays, Growth opportunities, Great travel benefits and much more.

POSITION DESCRIPTION

Convention Services Manager

Reports To: Director of Sales

Purpose for the Position: Responsible for the coordination and servicing of groups.

Essential Responsibilities:

MUST HAVE AT LEAST ONE YEAR EXPERIENCE AS A CONVENTION SERVICES MANAGER
Handles all details concerning catering, room sets, audio visual needs, billing instructions
Communicate with concerning departments as in order to coordinate and monitor guest needs
Documents and organizes detailed requirements of each function along with documentation tracking of group activity. Access and input data into a computer system to generate account history reports
Ensures well organized cooperation with coordinate activities of various departments to service accounts.
Assigns banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines.

Skills & Abilities:

Handles all details concerning catering, room sets, audio visual needs, billing instructions
Communicate with concerning departments as in order to coordinate and monitor guest needs
Documents and organizes detailed requirements of each function along with documentation tracking of group activity. Access and input data into a computer system to generate account history reports
Ensures well organized cooperation with coordinate activities of various departments to service accounts.
Assigns banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines.

Convention Services Manager Page 1 4/23/2021

Language Development:

Reading: Read and understand instructions, safety rules, etc.

Writing: Write reports with proper format, punctuation, spelling and grammar, using all parts of speech.

Speaking: Speak with poise, voice control and confidence, using correct English and well-modulated voice.

Working Conditions:

General interior office environment.

Minimum distraction primarily from phones and brief interruptions.

Protection from weather conditions but not necessarily from temperature changes.

Job Types: Full-time, Part-time, Contract

Pay: $65,000.00 - $70,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
On call
Weekend availability

Ability to commute/relocate:
Denton, TX 76201: Reliably commute or planning to relocate before starting work (Required)

Experience:
Events management: 1 year (Preferred)
Customer service: 1 year (Preferred)

Work Location: One location

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