Customer Service Representative - Sales

AT&T Davenport, Iowa
customer service customer service representative service representative representative sales at&t sales customer service training customer service representative service representative representative lead
September 30, 2022
AT&T
Davenport, Iowa
FULL_TIME

Customer Service Representative Sales





Take the lead at the front line of our company. You'll offer customized solutions, identify sales opportunities and provide service for millions of customers - one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.

What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You'll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, you'll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers' needs will deliver personalized recommendations of AT&T products and services.

What's in it for you? We'll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package.





The compensation package for Customer Service Representatives is robust. Starting pay is at $17.63 per hour, which equals to an annual salary of $36,660.00, plus financial incentives (currently at a monthly target of $1,000.00) when you meet your sales goals and meet performance expectations. And, there is more! You will receive automatic pay increases every 6 months of active service up to top pay for this position. Base pay + commission; your future with AT&T is looking bright.

You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:



• Eligible AT&T wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories

• AT&T Internet (Fiber where available)

• AT&T phone & AT&T wireless home phone

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're 18 years or older, let's talk.





AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local law





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