Claims Examiner

Southern Mutual Church Insurance Company Columbia, SC
insurance liability health casualty claims manager diary management attorneys education sc claims handling customer service dental
January 17, 2023
Southern Mutual Church Insurance Company
Columbia, SC
FULL_TIME

Southern Mutual Church Insurance Company has an immediate opening for a full time Claims Examiner. This position will be responsible for investigating, determining coverage and all other aspects of adjusting property and casualty claims. The Claims Examiner will work independently and within company guidelines and authority to make appropriate decisions regarding coverage and claim settlements. This Position will report directly to the Claims Manager.

Essential duties and responsibilities:

  • Reviews insurance policy, state requirements and cause of loss for coverage determination
  • Works with adjusters, agents, legal counsel and policyholders in processing claims
  • Keeps claims files organized and maintained ensuring accuracy and privacy
  • Reviews each file for subrogation opportunities
  • Maintains timely and professional communications with insured
  • Establish appropriate reserves based upon competent analysis of coverage, liability and damages and adjust reserves as necessary in a timely manner upon receipt of additional relevant information
  • Reviews reports to ensure that no errors have been made in the appraisal process
  • Settles, authorizes or denies payments for property/casualty claims based on coverage, appraisal and verifiable damage
  • Maintains current diary and plan of action
  • Completed necessary claim reporting to management including high exposure alert notifications
  • Effectively communicates claim decisions verbally and in writing to policyholders, claimants, attorneys and agents
  • Maintains current diary, workplan and plan of action
  • Seeks to improve job performance through self-assessment, skill development, training and goal setting
  • Performs miscellaneous job-related duties as assigned by Manager

Qualifications:

Education-

  • Bachelor’s Degree from an accredited 4-year College/University
  • SC Adjustors license
  • 3-5 years of property and/or liability claims handling experience
  • Insurance Designations preferred (AIC, CPCU, CRM, ARM)

Experience-

  • 3-5 years of property and/or liability claims handling experience

Knowledge/Skills/Abilities-

  • Ability to maintain confidential information
  • Strong time management and organizational skills
  • Excellent verbal and written communication skills
  • Comfortable working independently or in a team
  • Excellent customer service skills
  • Attention to detail

Internal/External Contacts:

Internal-

  • Contact with various department employees

External-

  • Contact with policyholders and various customers, adjustors, attorneys, etc.

Physical Setting:

  • Office

Benefits:

  • 401(k)
  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account
  • Health Savings Account
  • Annual Leave
  • Life Insurance
  • Disability Insurance

Schedule:

Monday – Friday

Southern Mutual Church Insurance Company is a leading provider of property and casualty insurance for the church market in the Southeast. We are a ninety-four-year-old company committed to our employees and our policyholders. We provide a competitive salary, excellent benefits package and a great working environment.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

COVID-19 considerations:
Unvaccinated visitors are required to wear a mask upon entry, we continue to social distance and are currently allowing all employees to work remotely one day per week to keep our office numbers lower each day.

Ability to commute/relocate:

  • Columbia, SC 29209: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location


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