Application Support Analyst

Good understanding of production support (L1/2 support)

3+ years of experience

Job includes 25% calls with internal clients, so need good communication skills

Basic Java, DB2 knowledge required.

Additional Angular/React/Splunk can be a value add

Minimum Requirements:

• 1 programming experience with a Bachelor’s degree or equivalent transferable experience through coursework, internships or work experience in lieu of participation in the Elevate Program.
• Strong technical skills and a good understanding of software development principles and project lifecycles
• Strong business and technology aptitude with a willingness to learn and understand business and software solutions
• Experience with Java and SQL (experience writing SQL queries)
• Basic coding experience to support the automation of manual processes
• Excellent verbal and written communications; ability to explain project risks and issues, and IT related concepts clearly and concisely
• Ability to work independently and in a larger team setting
• High motivated with strong organizational, analytical, decision making, and problem-solving skills
• Ability to build strong partnerships and to work collaboratively with all business and IT areas
• Highly motivated with strong organizational, analytical, and problem-solving skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to handle multiple priorities
• High level of professionalism and confidence with the ability to build credibility with team members and business partners
• Works under significant supervision of a Solution Delivery Manager or technical lead

Job Type: Contract

Schedule:

• 8 hour shift

Experience:

• Java: 5 years (Preferred)
• SQL: 3 years (Preferred)
• Application support: 3 years (Preferred)

Work Location: One location