SAP SD CS Project Manager (15031)

The Baer Group is looking for SAP SD CS Project Manager for a 6+ month remote project.



Title: SAP SD CS Project Manager

Location: Remote + Onsite in North Carolina*

Duration: 6 months

Rate: Hourly Plus Expenses Reimbursed


Alignment: W2 or C2C




Description:

• Define project scope, goals and deliverables that support the business goals and requirements in collaboration with colleagues, senior management and stakeholders from Customer Services team.


• Facilitate Gap analysis and Business process mapping “As Is” vs “To Be” workshops with IT and Business Partners.


• Help visualize big picture of End to End Service setup to provide technical design for project that requires strong technical knowledge of ERP SAP CS SD module & field services mobile solutions and other web based solutions.


• Proactively manage changes in project scope to maximize success and minimize risk to stakeholders and the company


• Meet with stakeholders to take detailed objectives and clarify specific requirements for the agreed scope of the project(s).


• Develop complete project plans and associated communications documents.


• Apply client's project process and management principles at all aspects of project scope and deliverables.


• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.


• Liaise with project stakeholders on an ongoing basis.


• Estimate the resources and participants needed to achieve project goals.


• Develop and deliver progress reports, proposals, requirements documentation, and presentations.


• Report and escalate to IT management as needed.


• Perform risk management to minimize project risks.


• Identify and manage project dependencies and critical path.


• Track project milestones and deliverables.


• Define project success criteria and disseminate them to involved parties throughout project life cycle.


• Conduct project postmortems and create a recommendations report in order to identify Successful and unsuccessful project elements.

Requirements:

• 10+ years of Technical Project Management experience in Customer Services area preferably in SAP SD and/or SAP CS modules. Hands-on expertise in SAP SD and/or CS modules required.


• Communicate with the business SMEs to understand the Customer Service processes and able to provide IT solutions.


• Communicate with App developers and SAP development team on various issues, changes and projects.


• Participate in Release Management and Projects and write technical requirement specification documents to provide to UI App developers and SAP backend team.


• Experience of managing small to medium scale in different technologies like SAP, ServiceNow, Mobile technologies


• Documentation of Work specifications, co-ordinate and able to work with other IT departments for various projects or in resolving tickets/ issues.


• 10% travel is required

Company Overview:



The Baer Group is an Enterprise Technology Consulting firm providing job opportunities with several 1st Tier Global Systems Integrators and a wide array of Fortune 1000 clients. Consultants and Employees of TBG enjoy access to the highest profile job opportunities across leading Enterprise Technology Solutions ranging from Digital Transformation programs utilizing the latest technologies from SAP and Oracle to a wide range of emerging Cloud based infrastructure, application and AI related solutions.




The Baer Group prides itself on our ability to work directly with key stakeholders to create the most optimized service experience possible for our consultants and our clients. TBG’s job requirements are carefully vetted and are typically associated with mission critical programs offering tremendous opportunities to expand your skills leveraging the latest solutions. TBG focuses on representing jobs that provide streamlined response to our proposed candidates and a best in class engagement experience.



The Baer Group is an equal opportunity employer including disability/veteran.