Business Process Analyst, Senior

Company:

Qualcomm Atheros, Inc.

Job Area:

Operations Group, Operations Group > Business Process Analysis

General Summary

The Business Process Analyst builds partnerships with operational leaders and teams across the organization, working in close collaboration with department directors, management, and team members across PTE, Engineering Ops, PMO, Sourcing, and Finance teams. This role will be responsible to execute the processes covering monthly resource allocation forecasting, product test time and yield forecasting, operational efficiency monitoring, identifying opportunities for process improvement/automation, and developing systems and tools to support engineering operations processes. This position requires a strong and proactive work ethic. Work duties can shift regularly, so being well-organized with the ability to handle multiple deliverables in a demanding environment is required. to improve processes throughout.

The position does not require a degree so Qualcomm cannot sponsor the following work visas for this position: H-1B, H-1B1, E-3

1) Manages quarterly TTY (test time and yield) update in Cognos cycle for QCA products to meet deadline

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  Solicit TTY change inputs from engineering team across San Jose and Shanghai sites and confirming justification for changes

  
  


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  Verify requested changes based on actuals are supported by production data from Optimal+ database

  
  


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  Set up new products in Cognos

  
  


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  Reviews summary of all changes with Sr Directors and Directors for buyoff before finalizing update in Cognos.

  
  


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  Record change summary in share point directory

  
  


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  Participate in cost model review with Finance

  
  


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  Supports ad hoc TTY Cognos changes out of cycle

  
  


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  Collaborates with Sourcing team to detect and correct error occurrences in Cognos

  
  


• POC for Engineering Ops and Sourcing for Cognos content

2) Manages monthly HC (headcount) planning updates to Tempus covering 3 year outlook for all QCA PTE departments across San Jose and Shanghai sites to meet deadline

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  Solicits inputs from directors across San Jose and Shanghai sites, receives offline HC forecast files, identifies and resolves discrepancies in the offline files with each director, and enters all validated changes into Tempus forecasting tool

  
  


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  Publishes consolidated HC report with mountain charts for departments and projects

  
  


• Coordinates with Tempus system administrators to set up new projects for forecasting.

3) Develops and maintains project HC tracking tools to document budgeted HC plans and records of all HC budget adjustments formally made after original budget approval for all active projects.

4) Provides plan-vs-actual HC analysis by project to respond to plan-vs-actual HC gaps highlighted by PMO and Finance. Gathers inputs from department heads to explain deltas. Reconciles budget HC plan vs Finance department records.

5) COT (cost of test) report generation covering QCA products for monthly reporting and ad hoc cost analysis. Optimize report generation process for efficiency.

6) Tools and systems

Develops algorithms to automate detecting Cognos content incongruencies/errors to fix

Proposes tool improvements to address deficiencies and inefficiencies

Beta test new tools for TTY and HC planning providing bug/enhancement feedback

Supports PTE engineering ops team on Tempus adoption facilitation, tool workflow documentation, PTE KPI tracking

Provides training sessions and mentoring on tools

Knowledge & Skills:

Expertise and development on tools: Cognos, Tempus, TEP, O+

MS Office applications with proficient MS Excel and PowerPoint skills

Effective communication, teamwork, collaboration, and relationship management

Conceptual problem solving, systematic discipline, attention to detail

Ability to execute and stay organized under high multitasking conditions

Ability to analyze large data sets and drive organizational metrics

Working knowledge of financial concepts and metrics

Education Requirements: Bachelor's Degree with quantitative, engineering or computer science related focus.

Minimum Qualification:

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  1-3 years of experience

  
  


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  Experience with process improvement initiatives to include process mapping and system development

  
  


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  Demonstrated ability to drive new initiatives and track and manages issues to closure

  
  


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  Ability to analyze large data sets and drive organizational metrics

  
  


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  Experience in effective communication, teamwork, collaboration, and relationship management

  
  


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  Demonstrated knowledge of MS Office applications with proficient MS Excel and PowerPoint skills

  
  


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  Experience with conceptual problem solving, and attention to detail

  
  


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  Ability to execute and stay organized under high multitasking conditions

  
  


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  Flexibility to accommodate rapid change and to deliver under accelerated time frames

  
  


• Working knowledge of financial concepts

Preferred Qualifications:

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  Experience in project analyst responsibilities

  
  


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  Experience in Project Management

  
  


• Experience with IBM Cognos/TM1 a plus

PHYSICAL REQUIREMENTS:

• Monitors and utilizes computers and test equipment for more than 6 hours a day.


• Continuous communication which includes the comprehension of information with colleagues, customers, and vendors both in person and remotely.

Minimum Qualifications

Education:

Associates - Business, Associates - Engineering, Associates - Operations, See the required degree associated with years of work experience

Work Experiences:

5+ years of related business process analysis experience with High School Diploma

4+ years of related business process analysis experience

Certifications:

Skills:

Preferred Qualifications

Education:

Bachelors, Bachelors - Business, Bachelors - Engineering

Work Experiences:

3+ years experience working in a large matrixed organization. ,1+ years of work experience in a role requiring interaction with senior leadership (e.g., Manager level and above). ,5+ years Supply Chain, Engineering, Operations or related work experience. ,4+ years experience with analyzing complex data sets.

Certifications:

Skills:

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