Customer Service Coordinator

Ruhl & Ruhl Realtors has an immediate opening in their Corporate Office for a full time Customer Service Coordinator. The hours will vary between 30-40 hours per week based on business demands. Please apply if you are looking for a position that will challenge you while working in a fun and energetic environment.

The basic responsibilities of this position are to communicate with incoming real estate leads and maintain complete customer satisfaction with all potential clients and customers. Assist with follow up and provide timely response for all Internet inquires and calls, and assign leads in a timely manner. Maintain a good relationship with all clients and customers after assignment and build a rapport with all sales associates and staff.

Functions for Customer Service Coordinator

• Responds to incoming chats and text messages throughout the day
• Makes sure that buyer and listing inquires are handled quickly and professionally, either by listing agent or by agent assigned
• Follow-up with client and agent assigned on incoming referral assigned
• Interact with clients with a focus on sales and assisting them to get transactions closed.

Knowledge and Skills:

• Skill with Microsoft Office/Google Suite products including Work/Docs, Outlook/Gmail, Excel
• Establish and maintain effective working relationships with co-workers, agents and the general public

Minimum Qualifications:

• One year related experience in an office environment
• Experience with with general public
• Strong computer skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location