HR Transformation Senior Business Analyst (Remote Option*)

Nike Remote
hr hr transformation senior business analyst analyst remote hr nike team servicenow design call center collaborate
January 20, 2023
Beaverton, Oregon

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE, Inc. s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.

We are looking for an HR Business Analyst to support the Nike HR Core Operations team in delivering world class support for our employees! Our team serves as the front-line delivery team for our HR programs and supports our employees with their total rewards, payroll, and HR data needs. We are passionate about providing Nike Talent with the best employee experience and welcome talent with the same passion. We are searching for a natural problem solver with knowledge of how HR processes can be designed using Workday and ServiceNow as well as knowledge of how global HR call centers provide world class employee support.

In this position, you will work with our HR functional leaders across the globe to identify compliance, program, technology, and policy requirements that impact our HR operational processes. You will work along-side our leadership team to design standard processes and tools for our HR call center, support with gathering business requirements, and coordinate cross-functional teams to deliver process and technology changes across our centers and vendors.

A typical day on our team includes collaborating with teams across the globe, analyzing changes to our HR processes and technology, building relationships with our Nike teammates, designing new ways of working for our HR call center and functional teams, and planning for the future of HR Core Operations with our HR leadership.

You will collaborate with our HR Project Managers, our HR Functional Leaders, and our HR Technology teams. Alongside our HR Technology team, you will influence the evolution of our future Human Capital Management solution and our ServiceNow functionality. You will also collaborate with our HR call center leaders to drive consistency and standard ways of using our HR technology to drive an excellent employee experience.


  • Bachelor s Degree and minimum of 2 years or combination of relevant education, experience, and training.

  • 4 years of experience with High School diploma

  • Directly relevant work experience. Postgraduate certificate or degree would be a plus

  • Proven experience planning and executing projects

  • HR experience preferred

  • Workday HR experience preferred

  • Background with exposure/experience in contact center design, and process design

  • Experience with Customer Relationship Management (CRM) solutions; ServiceNow preferred

  • Ability to collaborate effectively across disciplines

  • Demonstrated ability to explain technical issues/solutions in business terms aligned to the business process

  • Remote Work Option Open to remote work, except cannot work in South Dakota, Vermont, and West Virginia. These candidates will be required to relocate.

The annual base salary for this position ranges from $98,000 in our lowest geographic market to $192,500 in our highest geographic market. Actual salary will vary based on a candidate's qualifications, skills and experience.

Information about benefits

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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