3PLS - Operations Assistant (Remote/ Remote Hybrid)

Watertown Enterprises Remote
remote operations assistant operations scheduling assistant calls tender construction team management communication administrative
March 16, 2023
Watertown Enterprises
Columbus, Ohio

Primary Purpose:

The purpose of the 3PLS operations assistant is to ensure sound communication between field and administrative employees. The main responsibility of the operations assistant will be the onboarding and scheduling of field employees.


  • Schedule and monitor current and upcoming jobs in accordance with written requests from current and new customers in the Mountain West region. Also, this position will be responsible for our Texas region.

  • Ensure that all scheduled employees have all required certifications to complete the job at hand.
    • For example, if a customer calls needing a mason tender, then we will need to ensure the individual selected is, in fact, a mason tender.

  • To monitor upcoming jobs and notify the operations manager, we have the headcount available to satisfy the assignment s needs.

  • Will communicate directly with the Construction Administrator to ensure all job changes are displayed throughout the entire team.

  • Will be responsible for ensuring that all timecards are received by the end of the day on Sunday.

  • To hold field employees accountable for their safety, quality, and production on all customer job sites.

Education and Experience: Required

  • Must speak fluently in both English and Spanish.

  • Associates or bachelor s degree in business management or related field.


  • 2+ years of experience in construction management or scheduling.

  • Must be proficient in Microsoft Excel.

  • Must be proficient with technology and web-based scheduling systems.

  • Must be a team player willing to work in a swift-to-change environment with a growing company.

  • Must have a positive attitude that treats all employees, customers, and stakeholders with the utmost respect.

  • Must be a highly organized individual.

  • Must be willing to take calls after 5 pm EST.

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