FT Work From Home - 2nd Shift Call Center Representative

[Customer Service / Remote] - Anywhere in U.S.
/ Up to $17 per hour / Benefits / Position starts Feb.
6 - As a Call Center Rep you'll:
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern; Answer alarms and inbound phone calls according to protocol, determine response requirements and relative priorities of situations, and dispatch in accordance with established procedures, including determining location and type of response required; Answer customer questions using scripted and non-scripted responses; Record details of calls, dispatches, and messages; Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
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Associated topics:
agente de servicio al cliente, call center associate, coordinator, customer care, customer care specialist, customer service representative, customer service specialist, platform support, representante de servicio al cliente, telephone