Administrative Customer Service Representative

Overview Have you ever dreamed of being a hero by protecting the world and all (well, almost all) of its living beings? If so, then WE NEED YOU! Since 1950, Clark Pest Control has made the lives of people throughout California and northwestern Nevada - pest-free, worry-free and just plain better. We maintain excellence in everything we do, from our first point of contact with our customers, through their customized pest control and lawn care treatments, and then into a watchful continuing care program. We'd love to welcome you to our team. We reward our employees with superior benefits and compensation, and provide extensive ongoing training to provide you with the skills to succeed. We believe it's important to invest in your career! Our careers offer the perfect combination of autonomy, accountability, and camaraderie! Apply in minutes from your mobile phone! Responsibilities We are seeking an energetic and customer-focused Administrative Customer Service Representative to support our teams in the field. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers don't suffer from reoccurring pest activity. Like electricians or HVAC technicians, our ultimate goal is to ensure the safety and well-being of the customers that we serve. What You'll Do Answering telephones and directing persons and/or telephone calls to the appropriate department or person. Providing information about products and services over the phone. Resolving customer complaints. Receiving and delivering messages verbally and/or in writing. Scheduling inspections and/or pest control jobs. Entering work orders. Collecting past-due receivables. Compiling data, scanning, and filing. Typing termite reports and Notice of Work Completion and/or Exclusion. Generating diagrams on Microsoft Visio. Uploading termite transaction to the State of California; pouch original to Safety/Risk Department. Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch. What's In It for You? Medical, Dental & Vision Insurance Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance Employee Assistance Plan 401(k) Plan with Company Match Pet Insurance Paid on the job training Advancement opportunities. We promote from within! Pay of $20-$22 per hour! Learn more about careers with Clark Qualifications What You'll Need High School Diploma or equivalent preferred Microsoft Office experience (Word, Excel, PowerPoint, Outlook) Professional communication skills (verbal and written) What's Required We require the ability to pass a background check and drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations. Occasionally lift and/or move up to 25 pounds. Occasionally required to stand, walk and stoop, kneel, or crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clark is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
What You'll Need High School Diploma or equivalent preferred Microsoft Office experience (Word, Excel, PowerPoint, Outlook) Professional communication skills (verbal and written) What's Required We require the ability to pass a background check and drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations. Occasionally lift and/or move up to 25 pounds. Occasionally required to stand, walk and stoop, kneel, or crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clark is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
We are seeking an energetic and customer-focused Administrative Customer Service Representative to support our teams in the field. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers don't suffer from reoccurring pest activity. Like electricians or HVAC technicians, our ultimate goal is to ensure the safety and well-being of the customers that we serve. What You'll Do Answering telephones and directing persons and/or telephone calls to the appropriate department or person. Providing information about products and services over the phone. Resolving customer complaints. Receiving and delivering messages verbally and/or in writing. Scheduling inspections and/or pest control jobs. Entering work orders. Collecting past-due receivables. Compiling data, scanning, and filing. Typing termite reports and Notice of Work Completion and/or Exclusion. Generating diagrams on Microsoft Visio. Uploading termite transaction to the State of California; pouch original to Safety/Risk Department. Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch. What's In It for You? Medical, Dental & Vision Insurance Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance Employee Assistance Plan 401(k) Plan with Company Match Pet Insurance Paid on the job training Advancement opportunities. We promote from within! Pay of $20-$22 per hour! Learn more about careers with ClarkEstimated Salary: $20 to $28 per hour based on qualifications.