Customer Service Representative - Remote

Customer Service Representative - RemoteWork from any of our approved states, just bring your own equipment! Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect greater of ourselves... What's Your Greater?Come find it at ResultsCX!Join us and work from home!Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives love to help customers! You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!How can you make a difference? Provide excellent customer service Communicate with customers over the phone, via email, and/or online chat Navigate a computer with multiple windows and screens Resolve any customer issues while providing an exceptional customer experience To join our team, you need: High school diploma or GED required Ability to type 25 words per minute Basic computer navigation skills and exceptional communication skills Positive attitude, strong work ethic and ability to thrive in a dynamic environment Any customer service experience is a plus Must be willing to work 40 hours To work virtual in your home, you will need:Our virtual positions require you to independently have access to the following during all working hours: PC/ laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone) High Speed Internet - minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable) 2 dedicated computer monitors minimum 13 inches or larger A VoIP USB Headset with microphone and a Web Cam for Training Dedicated workspace in your home that is free of background noise and distractions Additional equipment specifications will be tested during the interview process Why join our ResultsCX team? Employee Performance Incentives and Prizes Healthcare Benefits - Medical, Dental, Vision, PTO & 401(K) Paid Training - we set you up to succeed! Opportunity to grow with ResultsCX if that's "Your Greater" If this sounds like an opportunity that you would be interested in, don't miss out! Training Classes are forming now! Spaces are limited - apply now and SECURE your spot! Join us in a career as a Fully Remote - Customer Service Representative, you will enjoy Limitless Opportunities for development and growth! ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law
Associated topics: agent, associate, clerk, client service, customer care, customer service, platform support, representante de servicio al cliente, service representative, tsr