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Patient Care Coordinator Home Health Full Time

CenterWell Home Health Johns Creek, Atlanta area, Georgia
patient care coordinator health health sales customer service personnel family communication healthcare management hospice nursing
November 24, 2022
CenterWell Home Health
Johns Creek, Atlanta area, Georgia
FULL_TIME

As a Home Health Patient Care Coordinator, you will:

  • Primarily conduct pre-discharge facility visits at the physicians' request to determine the need/eligibility for home care.
  • Develop/maintain contact with key accounts as assigned. Promote exemplary customer service to physicians, facility personnel, patient and patient family at all times.
  • Ensure effective communication and collaboration with branch staff and field sales resources via weekly meetings. Maintain market awareness and prepares competitive updates.
  • Assist branch in timely processing of physician orders.
  • Inform hospital personnel, patient and/or patient family of case acceptance and document alldemographic, clinical, payer and other information as required on company approved forms to support diagnosis and home healthcare orders.
  • Provide input to care plan development and inform the Company location clinical staff (eg Intake Specialist, Director Clinical Management, and/or Manager Clinical Practice) of patient's acceptance, and ensures that patient's needs are appropriately matched.
  • Works collaboratively with Hospice Division counterparts as applicable, representing the Company's comprehensive home health and hospice deliverables.
  • Abide by all operational compliance with internal controls and reporting.
  • Participate in special projects, quarterly Blitz events, specialty program launches and performs other
    duties as assigned.

Required Experience/Skills:

  • Bachelors/Associates degree in Nursing or the equivalent.
  • Current RN or LPN, LVN license, plus a minimum of three years clinical experience
  • One to three years health care industry sales experience required.
  • Strong knowledge of home health regulations, Medicare requirements and care coordination skills required.
  • Previous healthcare sales experience preferred such as selling in skilled nursing facilities (SNFs), DME, ortho, cardio, etc OR previous experience as a clinical liaison preferred
  • Excellent customer service, organization, time-management, problem-solving and communication skills required.
  • Microsoft Office proficiency required.
  • This role requires full COVID-19 vaccination

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