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Technology Consultant

South West Airline Dallas, Texas
leadership team business technology customer needs management people oracle enterprise identifying business process technology enhancements translate drive
December 20, 2022
South West Airline
Dallas, Texas
FULL_TIME
  • Job Summary
    • Part of a Team charged with identifying, prioritizing, defining and implementing various Business and Technology driven initiatives. Assess potential opportunities, evaluate value of those opportunities, suggest prioritization to Leadership based on value, and identify potential solutions. Work with various Customers in the Business and Technology to advise and influence in the creation of strategic or initiative plans.
  • Responsibilities
    • Identify new ways to create value through business process improvements and technology enhancements proactively
    • Analyze impact of problems, facilitate resolutions, and escalate to Leadership as needed
    • Complete assigned and project tasks with minimal direction
    • Develop deep understanding of Customer priorities, value drivers, and challenges, and use this knowledge to translate Customer needs
    • Drive solutions within a Team/group without being a subject matter expert
    • Partner with Senior Leadership across the Company to lead various activities required in the ongoing development and delivery of strategic initiatives
    • Anticipate large-scale, complex challenges within domain; including risk, dependencies, timelines, scope, etc.
    • May perform other job duties as directed by Employee's Leaders
  • Knowledge, Skills and Abilities
    • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
    • Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
    • Ability to understand the implications of new information for both current and future problem-solving and decision-making
    • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    • Ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times
    • Ability to communicate information and ideas in verbally and in writing so others will understand
    • Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
    • Skilled in Confluence, Oracle Primavera Enterprise Project Portfolio Management, Atlassian JIRA
    • Skilled in IBM Cognos Impromptu, Microsoft SQL Server Analysis Services SSAS, Oracle Business Intelligence Enterprise Edition, Tableau

Pay Rate:

  • Competitive market salary of at least $109,600 per year to $137,000 per year, depending on qualifications and experience. Pay amount does not guarantee employment for any particular period of time 

  • For eligible Leadership and individual contributor roles, opportunities for additional incentive compensation awarded at discretion of the Company.


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