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Gallery Attendant

Dartmouth College Wilmington, North Carolina
attendant art emergency assistance training front desk exhibitions galleries attendant street engaging high school computer skills
October 3, 2022
Dartmouth College
Wilmington, North Carolina
FULL_TIME
Position Information

Position Title
Gallery Attendant
Department
Hood Museum of Art
Position Number
0000000
Hiring Range Minimum
$11.95
Hiring Range Maximum
$17.15
Location of Position
Hanover, NH
Hood Museum of Art
6 East Wheelock Street
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Position Purpose
To ensure that all museum visitors have a positive experience in the museum.

This includes answering questions, enforcing rules, looking out for suspicious behavior, providing assistance, and engaging visitors in casual conversations about works of art and museum programs.

Required Qualifications

  • High school diploma or equivalent.
  • Must have a genuine interest in communicating with members of the public and providing assistance to visitors.
  • Must be able to work a regular schedule that includes evening hours and weekends.
  • Must have basic computer skills and proficiency with Microsoft Office products.
  • One year of customer service experience.
  • Able to stand/walk constantly throughout the day and regularly interact with the public.
  • Must exhibit sound judgment and the ability to calmly and quickly take initiative in emergency situations.
  • Must obtain and maintain updated First Aid, CPR, and AED training and certification.
  • Commitment to diversity and to serving the needs of a diverse population.
Preferred Qualifications

FLSA
Non-Exempt
Employment Category
Temporary Part time
Schedule

Department Contact for Cover Letter
Jessica Havrda
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion.

We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.

Applications by members of all underrepresented groups are encouraged.
Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College.

A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Special Instructions to Applicants

All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID-19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity).

Please visit for details. Compliance with this requirement is a condition of employment.

Failure to meet this condition of employment may result in Dartmouth in its sole discretion delaying your start date or rescinding its offer of employment.

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Key Accountabilities

Key Accountabilities

  • Acts as a daily "permanent rotation" substitute for visitor services guides, providing gallery and front desk coverage during lunches, breaks, vacations, trainings, and other absences. Warmly greets and ensures availability to all visitors. Appropriately engages in conversation with visitors about the museum and its collections, including special exhibitions, permanent installations within the galleries and programming. - 50%
  • Makes regular rounds through assigned galleries to monitor visitors and the facility, answer questions, enforce rules, and act as an ambassador for the museum and the College. Monitors visitors' behavior and reports anything unusual to a supervisor. Promptly reports hazards and suspicious activity to a supervisor. - 20%
  • When gallery/front desk coverage is not required, may participate in other museum administrative projects, as assigned. - 10%
  • Ensures visitors' safety in the case of an emergency. Follows Hood Museum of Art security guidelines for evacuation of visitors and staff from the facility in an emergency situation. - 5%
  • Attends training sessions and continues to learn about the collection and exhibitions. - 5%
  • Adheres to visitor service guide dress code and maintains a professional appearance. - 5%
  • Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
  • Performs other duties as assigned 5%
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion.

We prohibit discrimination on the basis of race, color, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.

Applications by members of underrepresented groups are encouraged.

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