Emergency Dispatcher 7-E8 - Intelligence Operations / Lansing Regional Communication Center

Emergency Dispatcher 7-E8 - Intelligence Operations / Lansing Regional Communication Center

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Emergency Dispatcher 7-E8 - Intelligence Operations / Lansing Regional Communication Center

Salary

$20.05 - $26.06 Hourly

Location

Dimondale, MI

Job Type

Permanent Full Time

Department

State Police

Job Number

5501-22143-JG

Closing

Continuous

Bargaining Unit

UNITED AUTO WORKERS (UAW)

• Description






• Benefits






• Questions

Job Description

The dispatcher is an essential and crucial part of the law enforcement team. Dispatchers act in partnership with police officers working the road and supply critical information and crucial services for their day to day operation. Preliminary investigations, interpretations of complex computer printouts, coordinating the deployment of emergency personnel and equipment during any crisis situation and routine assignments. A working knowledge of interrogation techniques, CPR and Basic First Aid is required for this position.

Position Description (https://mcsc.state.mi.us/AgencyPDFs/Emergency%20Dispatcher%207-E8%20LRCC%20PD.pdf)

Required Education and Experience

Education

Educational level typically acquired through completion of high school.

Experience

Emergency Dispatcher 7

No specific type or amount of experience is required.

Emergency Dispatcher E8

One year of experience equivalent to an Emergency Dispatcher 7.

Additional Requirements and Information

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.

Please attach a cover letter (or cover memo for current MSP employees), and resume to your application.

Please note: Applicants will be screened out for failure to attach the required resume and cover letter (cover memo for current MSP employees).

Positions at the Department of State Police may be required to possess CPR certification.

Candidates for positions at the Department of State Police are required to pass the agency-administered examination that tests the applicants' computer and other dispatching-related skills.

Applicants will be selected for interviews based on the following screening criteria:

Scoring on pre-employment basic aptitude test

• Demonstrated knowledge of Emergency Dispatch Center operations





• Demonstrated knowledge of communication and computerized equipment required to operate an emergency communications system, including the MPSCS 800 MHz system





• Experience in communicating effectively with law enforcement personnel and external agencies





• Experience in public safety and emergency service operations





• Writing ability as demonstrated through resume and accompanying documentation





• Education and training relevant to the position

View the job specification at:

http://www.michigan.gov/documents/EmergencyDispatcher_12592_7.pdf

State employment benefits include everything from health insurance to retirement income and can be worth 25% to 50% of salary depending on wages and benefits.

This page briefly explains some benefits provided under Civil Service rules or union contracts.

Leave Time

Full-time employees receive between 15 and 35 vacation days per year. Employees also receive 13 sick days per year and 8 hours of leave to participate in certain school functions or community activities. Employees may also qualify for up to 12 weeks of paid or unpaid leave for certain family or medical situations.

Holidays

State employees receive 13 scheduled holidays each year, including New Year’s Eve and New Year’s Day, Christmas Eve and Christmas Day, Memorial Day, and Veterans Day, just to name a few. State employees also receive Election Day off every other year.

Alternative Work Schedules

Flexible work schedules and telecommuting options are available in many jobs.

Insurance and Other Benefits

Eligible employees can choose from a variety of health insurance plans, including a PPO, HMOs, and a High Deductible Health Plan with HSA. Other coverage includes vision, dental, life, and long-term disability insurance, as well as tax-deferred Flexible Spending Accounts (FSAs) for health, prescription, dental and vision eligible expenses, dependent care expenses, and Qualified Transportation Fringe Benefits (QTFB). Employees also have the option to purchase additional life, accidental death, and long-term care insurance, auto/home insurance, identify theft protection, and legal services. For additional information, visit https://www.michigan.gov/mdcs/employeebenefits/new-employee

Paid Parental Leave

Provides eligible individuals up to 12 weeks of paid leave immediately following birth or adoption of a child.

Deferred Compensation

Employees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). Employees decide the amount deducted from their paychecks.

Retirement

Employees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match up to 3%. The Office of Retirement Services administers two different retirement plans for State of Michigan employees: Defined Benefit (DB) (https://www.michigan.gov/orsstatedb) and Defined Contribution (DC) (https://www.michigan.gov/orsstatedc) . New hires can also receive up to a 2% employer match into a Personal Healthcare Fund and a lump-sum credit to a tax-deferred account if eligible. More information is available at the Office of Retirement Services (https://www.michigan.gov/ors/0,4649,7-144-6183---,00.html) .

01

EMRGDIS – Do you possess at least an educational level typically acquired through the completion of high school?

• Yes






• No

  
  
  

  02

  
  
  

  EMRGDIS - Please select your level of experience.






• None






• At least one year of experience working in an emergency response situation such as law enforcement, fire, military, hospital, paramedical, or related field of work; or using communication devices and equipment to dispatch personnel or vehicles.






• At least one year of experience equivalent to an Emergency Dispatcher.






• At least two years of experience equivalent to an Emergency Dispatcher.

  
  
  

  03

  
  
  

  Criminal History - Please check all that apply.






• Convicted of a felony (provide date, offense, location and disposition below)






• Convicted of a misdemeanor (provide date, offense, location and disposition below)






• Felony criminal charges are pending (please explain below)






• None

  
  
  

  04

  
  
  

  If you checked any of the above, list each offense, the date of offense, location, and disposition; otherwise, please indicate N/A.

  
  
  

  05

  
  
  

  MSP - Please review the Nepotism Policy here (https://mcsc.state.mi.us/AgencyPDFs/Anti%20Nepotism%20Policy.pdf) . For this selection, is there a potential to violate the policy?






• Yes






• No

  
  
  

  06

  
  
  

  Do you have work experience in law enforcement, security, fire or as an EMS dispatcher or have you worked in a military command and control center?






• Yes






• No

  
  
  

  07

  
  
  

  If you have experience in the areas identified above, please indicate which industry it is in along with the number of years of experience. If you do not possess this experience, please indicate N/A.

  
  
  

  08

  
  
  

  How many years of experience do you have using a professional 2-way radio system?






• None






• Less than 1 year






• 1 to 3 years






• More than 3 years

  
  
  

  09

  
  
  

  Are willing to work up to 12-hour shifts, holidays, weekends, and attend meetings and training that occur outside of your regular work schedule?






• Yes






• No

  
  
  

  10

  
  
  

  How many years of experience do you have dealing with difficult or demanding customers/clients/citizens?






• None






• Less than 1 year






• 1 to 3 years






• More than 3 years

  
  
  

  11

  
  
  

  If you indicated that you have experience dealing with difficult or demanding customers, please briefly describe your experience and ensure that it is documented in your application materials. If you do not possess this experience, please indicate N/A.

  
  
  

  12

  
  
  

  Do you have any experience working in a high-stress and demand/volume changing work environment?






• Yes






• No

  
  
  

  13

  
  
  

  If you responded Yes to the previous question, please briefly describe your experience and ensure that is it is documented in your application materials. If you do not possess this experience, please indicate N/A.






• Yes






• No

  
  
  

  14

  
  
  

  Do you have at least one year of administrative support experience?






• Yes






• No

  
  
  

  15

  
  
  

  If you responded Yes to the previous question, please briefly describe your experience and ensure that it is documented in your application materials. If you do not possess this experience, please indicate N/A.

  
  
  

  16

  
  
  

  Did you attach a resume and cover letter?






• Yes






• No

  
  
  

  Required Question

Agency

State of Michigan

Address

400 South Pine Street Lansing, Michigan, 48909

Phone

(800) 788-1766 State of Michigan is an Equal Opportunity Employer

Website

https://www.governmentjobs.com/careers/michigan

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