Senior Project Manager

Description
Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.
Responsibilities
The Senior Project Manager manages all aspects of a project, from start to finish, so that it is completed on time and within budget. The Senior Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data require an in-depth evaluation of variable factors. A background and familiarity with the Software Development Lifecycle (SDLC), knowledge and comfort with both Agile and Waterfall workflows, and experience working closely with IT partners are necessary.
The Company
The Primary Care Organization (PCO), is looking for high potential candidates who are looking to accelerate their career development and contribute to driving disruption in the health care industry. The PCO provides primary care medical group practice with centers open or opening in Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Missouri, Mississippi, Nevada, North Carolina, South Carolina, and Texas. The PCO has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience.
At PCO we want to help those in the communities we serve, including our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associates fresh perspective, new insights and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment to all.
Vaccine Policy
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field
The Role
As the Senior Project Manager you will drive the strategy, operations, and communications for multiple complex to moderately complex projects for the Primary Care Organization. You will partner closely with business operators, IT, and Leadership.
Responsibilities:
- Manage multiple projects from initiation through finalization of communications and new policies
- Design, communicate, and implement comprehensive, executable project plans and status reports that meet the needs of cross-functional stakeholders
- Monitor progress and performance against the project plan; take action to resolve operational problems and minimize delays
- Identify, develop, and gather the resources to complete the project
- Establish strong formal and informal networks with cross-functional partners to drive engagement and ensure changes are understood / accepted across the organization
- Communicate with other operational areas in the organization to secure specialized resources and contributions for the project
- Conduct meetings and provide appropriate documentation from agendas and tasks through to lessons learned
- Set priorities, allocate tasks, and coordinate project staff to meet project targets and milestones
- Be an influencer of department strategy
- Make decisions on moderately complex to complex issues regarding technical approach for project components; work is performed without direction
- Exercise considerable latitude in determining objectives and approaches to assignments
- Serve as internal contact for emerging issues and collaborate with necessary stakeholders / leaders to remove roadblocks
- Identify and socialize emerging issues at a leadership level
Required Qualifications
- Bachelor's degree
- 7+ years of Project Management experience
- 5 years' experience with contracts, procurement, vendor management
- 5 years' experience working with IT partners
- Experience with Agile and waterfall workflows; extensive work with projects of all kinds - including IT
- Understanding and empathy in customer service, and the ability to work providing a resolution for the end user
- Strong emotional intelligence and ability to adapt in fast-paced environment
- Strong ability to gauge business needs and requirements to prioritize work and workflow
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M
Preferred Qualifications
- PMP
- Bilingual - Spanish speaking is a plus
- Understanding of Oracle, Workday
- Knowledge of API, infrastructure and integration of technology
- Experience working with EHRs
- Experience working with CRMs (in particular Salesforce)
Additional Information
- <10% out of state travel
- 100% remote opportunity; incumbent can reside anywhere in the US
Scheduled Weekly Hours
40
Additional Information
This role is WAH, with working hours in the following time zones : EST, CST, MTN Time Zone.
Work at Home : INTERNET REQUIREMENT
As a WAH associate, you will be required to work from your own home and no other location. In order to qualify, you must have a room in your home designated as a home office; away from high traffic areas where confidential information may be secured. You must provide your own high speed DSL or a cable modem. Satellite and/or wireless internet connections are NOT permitted. A minimum internet speed of 10x1 (10mbs download x 1mbs upload) internet speed is required. If your internet speed is unknown, you may contact your internet service provider or www.speedtest.net to verify your connection speed .
Alert
Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.
Interview Format
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Benefits
Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Additional Information :
Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.
If progressed to offer, candidates will be required to:
- Provide proof of full vaccination, including booster OR
- Provide proof of applicable exemption including any required supporting documentation
Medical, religious, and state exemptions will be available.
#LI-MM1
Scheduled Weekly Hours
40
Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. https://www.eeoc.gov/sites/default/files/migratedfiles/employers/eeocselfprintposter.pdf
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.