Telecommute Family Medical Leave Customer Service Specialist

VirtualVocations Remote
telecommute family medical customer service software customer service healthcare telecommute family medical patients procedures high school
January 23, 2023
VirtualVocations
Washington, District of Columbia
A healthcare software company is filling a position for a Telecommute Family Medical Leave Customer Service Specialist.

Core Responsibilities of this position include:
Assisting clients, patients, and requestors with status of requests for disability and FMLA paperwork
Providing excellent customer service in a timely manner with accurate and concise information
Following procedures, guidelines, and policies set in place
Qualifications Include:

High school diploma or GED required
50 WPM
1+ year of call center experience
Excellent communication skills, strong analytical and problem-solving skills
Proficient computer skills with software applications such as Microsoft Office
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