Customer Service Agent (Tech) *REMOTE

Aston Carter is actively seeking a Customer Service Agent to support the largest eCommerce company located in Seattle, WA. Role will be 100% remote. Pay $14-15/hr DOE. Daily schedule: M-F, 8-4:30pm or something similar. Remote possibility: Remote - open to anywhere in the country. 1 month contract with potential for extension or conversion based off of performance! Job Description The ideal candidate will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. This individual will have a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (we don't pass the buck when it comes to customer issues). Finally, they will be supremely internet savvy and has high technical aptitude when it comes to online tools and research. Basic Qualifications Confidence in working with upper level management on a regular basis Ability to communicate professionally - with maturity and self confidence Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork Strong familiarity with online shopping and research Ability to successfully complete pre-employment assessment and criminal background check Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet Will be speaking with Technicians and managers. Mix of phone calls, emails and other applications. Requirements: High School Diploma Proficient with excel and outlook. 1-2 years customer service experience - call center preferred. Can you tell me more about the culture/purpose of your team? Device that the sales device installs for customers. Big rental or leasing companies. Installs on doors of customers so that drivers can use device to deliver packages. Will be verifying information and setting up appointments. Speaking with customers using the product and technicians installing the product. About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit ~~~. Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call ~~~ or email ~~~ (~~~) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.