Customer Service Rep. / Dispatcher (Day, Evening, & Overnight Shift)
Watchlight
El Cajon, California
customer service
customer service rep
dispatcher
insurance
calls
emergency
customer service
dispatcher
customer service representative
service representative
representative
hard worker
team
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November 9, 2022
Watchlight
El Cajon, California
FULL_TIME
$15/HOUR
Local and growing company in El Cajon is looking to hire for a "Dispatcher/Customer Service Representative", essential service, in-office position. Watchlight/Alarm Relay is looking for a candidate who is a hard worker, has a positive attitude, and is a team player. Our company has been in business since 1972.
We are currently hiring for the below shifts:
Day Shift (7:30am-4:00pm)
Swing Shift (3:30pm-12:00am)
Overnight Shift (11:30pm-8:00am)
Multiple Positions Currently Available
Full Time Positions Available
Monday through Sunday Availability Required (5 day/week schedule)
No prior experience required
Pay base on experience 15.00 to 18.00 hr. Experience is a plus!
Responsibilities Include:
Receive and prioritize incoming telephone calls and alarm signals.
Efficiently dispatch the appropriate emergency responders to emergency calls in a timely manner.
Initiate outbound calls to customers, police agencies and emergency contacts.
Basic data entry
Process daily printouts of alarm activity
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Weekend availability
Supplemental pay types:
Bonus pay
COVID-19 considerations:
Only employees allowed in company property. Masks and gloves are available to all employees, if they wish to use.
Experience:
customer service: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: One location
We are currently hiring for the below shifts:
Day Shift (7:30am-4:00pm)
Swing Shift (3:30pm-12:00am)
Overnight Shift (11:30pm-8:00am)
Multiple Positions Currently Available
Full Time Positions Available
Monday through Sunday Availability Required (5 day/week schedule)
No prior experience required
Pay base on experience 15.00 to 18.00 hr. Experience is a plus!
Responsibilities Include:
Receive and prioritize incoming telephone calls and alarm signals.
Efficiently dispatch the appropriate emergency responders to emergency calls in a timely manner.
Initiate outbound calls to customers, police agencies and emergency contacts.
Basic data entry
Process daily printouts of alarm activity
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Weekend availability
Supplemental pay types:
Bonus pay
COVID-19 considerations:
Only employees allowed in company property. Masks and gloves are available to all employees, if they wish to use.
Experience:
customer service: 1 year (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: One location
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