T2 Sales Operations Manager (Remote, US)

In a world where it s never been harder for brands to capture and keep customers, experience is everything. An independent, global marketing agency, Ansira believes designing relevant, persuasive experiences for all the right moments is the only way to strengthen relationships, cultivate brand loyalists, and assure profitable growth. That s why Ansira arms brands and their sales partners with solutions to make those experiences possible: strategy, performance marketing, loyalty marketing, martech consulting and integration, channel partner marketing, and local marketing activation. For more information, visit Ansira.com or LinkedIn.

The Tier 2 Sales Operations Manager will report directly to the SVP Client Partnership. The Tier 2 Sales Operations Manager is responsible for overseeing sales operations as it relates to Digital Advertising performance within our Tier 2, Regional Automotive accounts.

Along with a practical understanding of the Tier 2 Automotive space, the Sales Operations Manager will provide strategy and operational expertise on various critical business systems, ongoing efficiency improvements, and productivity with the end goal of driving more revenue for the Tier 2 business unit. As such, you are highly motivated to support the ongoing needs of the Tier 2 Sales teams and help them hit sales objectives by delivering performance results with high standards to our clients by working with internal teams and strategic partners.

The ideal candidate will have a successful track record in project management, conflict resolution, problem-solving, and team collaboration. The candidate must work collaboratively and develop strong working relationships with leadership across all departments including executives both internal and external as well as other key personnel, to identify, develop and promote effective tools and strategies for optimum efficiency and sales growth.

Experience:

• A strong foundation in Digital Advertising and performance-driven media (Cost Per Outcome, Cost Per Lead, Cost Per Action, Return On Investment, Customer Acquisition Cost, Cost Per Thousand, Cost Per View, Viewability, etc. )
• Attention to detail as it relates to Performance-driven advertising solutions, brand safety, and quality
• Ability to proactively identify potential operational risks that could impact revenue and performance and be able to apply critical problem-solving solutions in real-time
• Ability to identify performance trends and anomalies and work with internal teams to triage as needed in real-time
• Ability to anticipate Client concerns and red flag performance issues before they can turn into Client escalations
• Act as a liaison between Sales and Agency Operations, but be the internal voice of the Client to meet client deliverables, deadlines, objectives
• Recognizes issues and areas of improvement, and communicates them to management with suggested solutions where appropriate
• Skills to provide Analysis, evaluation, and communication of performance metrics, working alongside the Regional Digital Directors and Client Partner teams
• Qualifications include a minimum of 5+ years of experience with a combination of the following:
• Bachelor s Degree in Marketing, Advertising, Communications, or Operations Management
• Understanding of Automotive Sales and Service with Tier 2, Agency, and OEM experience a plus
• Developing Training and Communications
• Project management of multiple large and complex business process projects
• Strong interpersonal and written communication skills
• Well-developed decision-making skills
• Creative, yet pragmatic. An independent thinker, adept at building consensus when it comes to executing decisions and experience influencing others
• The ability to work with minimal supervision is essential
• Attention to detail, excellent organizational skills, and superior time management skills
• Ability to function in a fast-paced, retail and tech environment
• Demonstrated ability to maintain poise under stress and to respond quickly, logically, and patiently to questions or requests

We are a culture of passionate, collaborative and respectful people. We are curious about finding the most strategic solutions, while being fearless in our pursuit of pushing the limits.