FT Phone Support Representative Work From Home
RentRedi
Remote
representative
work from home
customer service
remote
health
dental
onboarding
setup
calls
utilization
ons
churn
resolving
March 16, 2023
RentRedi
La Crosse, Wisconsin
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Up to $50K per year / Health, dental & vision / 401k matching - As a Phone Support Rep you'll:
Assist customers with the onboarding and setup process; Perform proactive calls to highlight features and benefits, educate current customers on proper app utilization, demonstrate the value of available app add-ons, document Landlord's specific feature requests, and discuss upcoming releases; Proactively monitor and address high risk customer behaviors to improve KPIs, prevent churn and increase renewals; Handle incoming cancellation requests with the goal of resolving issues and hurdles and saving the customer.
Hiring Fast >>
/ Up to $50K per year / Health, dental & vision / 401k matching - As a Phone Support Rep you'll:
Assist customers with the onboarding and setup process; Perform proactive calls to highlight features and benefits, educate current customers on proper app utilization, demonstrate the value of available app add-ons, document Landlord's specific feature requests, and discuss upcoming releases; Proactively monitor and address high risk customer behaviors to improve KPIs, prevent churn and increase renewals; Handle incoming cancellation requests with the goal of resolving issues and hurdles and saving the customer.
Hiring Fast >>
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