Business Analyst I
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The mission of the North Dakota Department of Corrections and Rehabilitation (DOCR) is transforming lives, influencing change, strengthening community. Join our team of corrections professionals with the ND Department of Corrections and Rehabilitation! This position's total compensation includes health insurance with no monthly premium cost to you! This position has a very competitive benefits package that includes retirement, paid holidays, vacation and sick leave that begins to accrue on day one, and more. Starting salary for this position is $5,000-$5,700 per month. For more information on the state employee benefits package, go to www.nd.gov/ndpers and click on Active Members.
This is an exciting opportunity to be an integral part of keeping the ND DOCR moving towards our vision of healthy and productive neighbors, a safe North Dakota. Apply now!
Summary of Work
This position will have a variety of responsibilities in supporting the wide-ranging mission of the Department of Corrections & Rehabilitation, including:
- Business analysis services, including collaborating with users to elicit, identify, define, prioritize, and document business requirements, opportunities, and/or problems for new development projects, business process redesign, current business application enhancement, or current business problem/issue resolution
- Program and project implementation, including developing, documenting, and executing test plans to ensure that business requirements have been satisfied
- Assist with business information system administration, such as configuring user/group role accounts & permissions in new IT systems, and maintaining system use best practices
- Work directly with ND IT lead application system supports
- May assist ND IT and DOCR subject matter experts to provide training for agency software packages
- Work with vendor, stakeholders, and end business users to identify, fix, and prevent data system errors
This position serves a large state agency, consisting of varied units. The position’s daily objectives and work functions change often, providing exciting and dynamic work opportunities. The position requires a strong team-focused individual with excellent communication skills, ability to understand or learn technical concepts, with utilization of analytical/critical thinking skills every day. A self-starting attitude and a service-oriented mentality are required. Must be able to work independently and part of a team.
This position is stationed out of the DOCR Central Office in Bismarck, ND. Telework within North Dakota may be considered.
Minimum Qualifications
A bachelor’s degree with a major in computer science, computer or management information systems, project management, business administration or a field closely related to those listed and three years of work experience involving business analysis, application support, system administration, information technology training etc., or an associate’s degree with a major in computer science, computer or management information systems, project management, business administration or a field closely related to those listed and five years of work experience involving business analysis, application support, system administration, information technology training, etc.
Preferred Qualifications
- Experience with Crystal, Power BI and other reporting platforms
- Experience providing great customer service to internal and external stakeholders
- Experience representing data visually to different audiences to improve business performance
- Experience with Change Management
- Strong written, oral, and interpersonal communication skills
- Experience working with multifaceted teams, groups, and units, holding widely ranging goals; management of application support processes or business use of information technology systems
- Software or business system implementation experience
- Prior work experience in project management as part of a project team
Application Procedures
All applications for open DOCR positions must be made via the Careers site. Paper submissions will not be accepted. Application materials must be received by 11:59 PM on the closing date listed above. All potential applicants must attach and/or upload the following documents:
Cover Letter
Resume
Transcripts
Application materials must clearly explain how experience and education are related to the minimum and preferred qualifications and job duties.
Contact Brian Miller at [email protected], 701.934.1467, or TTY 800-366-6888 for more information or assistance in the application or interview process.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.