Innovation Service Program Coordinator

Job Posting

Catalyst Campus Overview:

Catalyst Campus for Technology & Innovation is strategically headquartered in Colorado, a state that houses over 500 aerospace and defense companies and is nestled in Colorado Springs, a community with five military installations, small-to-large sized defense companies, agile startups and entrepreneurs. We have begun a national expansion with new locations opened in Maryland and Utah with several others planned in the coming years. Our open concept campus has created a partnership and an ecosystem for technology and innovation, and Catalyst Campus is uniquely positioned to bring these elements together to deliver on novel and disruptive technologies. We engage with stakeholders across the industry, academia, government and key partnerships cultivating and enhancing public-private partnerships, ensuring the rapid delivery of critical aerospace and defense capabilities to our nation and allied warfighters.

POSITION SUMMARY

The Innovation Service Program Coordinator (PC)is responsible for providing administrative, operational support and coordination of innovation services that ensure CCTI Government, Industry, and Academia/Nonprofit Customers and Partners realize success in their missions and operations, as well as in their partnership with CCTI.

The Program Coordinator (PC) directly supports the Customer (Partner) Success Manager (PM) and works closely with the Chief Technology Officer by executing duties assigned including:

• Reporting, documenting, ongoing communication coordination between CCTI and the STTR contract or Software Dojo Customers/Partners
• Addressing and escalating challenges as relevant
• Conducting tasks aligned with defined marketing and branding initiatives
• Administratively and operationally coordinating strategic planning conversations and initiatives, operations, and reporting of innovation services provided by CCTI that further the development, deployment, and transfer of technologies that accelerate solutions for the Warfighter and support our United States National Defense Strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide general project coordination for team needs
• First point of customer contact for general inquiries and requirements
• Maintain customer records and files
• Track program dates, deliverables, and cycles
• Support program reporting
• Facilitate customer connections and introductions
• Assist with program initiatives, including events, marketing, and research
• Coordinate and oversee planning within Dojo environment
• Increase understanding of the STTR contracting process
• Increase understanding of the Software Dojo
• Accepts ownership of STTR contract pipeline

SUPERVISORY RESPONSIBILITIES

• This position does not have any supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE AND SKILLS

• Ability to work autonomously as well as a part of cross-functional teams
• Ability to work in a hybrid environment (Partially Remote)
• 1+ years of experience in technical account management, customer relationship management, or customer success management
• 1+ years of experience with strategic communication, project management, or program coordination
• Management of a large portfolio of business clients or projects
• Excellent written and verbal communication
• Highly organized and detail-oriented
• Participation in company events
• Desire to thrive in a dynamic, fast-growing environment
• Microsoft Office products
• CRM tool management and implementation
• Project management knowledge and organization (including cost, schedule, technical, operations, marketing, etc. components)
• Basic knowledge of DoD (Department of Defense) software environments and products
• Basic experience with STTR or SBIR contract types
• U.S. citizenship (required)
• Your own talents: If you don’t meet 100% of the qualifications above, tell us why you’d be fit for this role in your cover letter

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in communication or related field preferred. Associate degree in Business or a related field and one (1) year of related experience required. Combination of experience, education, certification, and/or training may substitute for education requirement.

REASONING ABILITY

• Ability to interpret a variety of instructions furnished in written or oral form.

LANGUAGE/INTERPERSONAL SKILLS

• Ability to read, analyze, and interpret general business periodicals, as well as having a comprehensive understanding of military systems and operations, professional journals, technical procedures, and/or governmental regulations

SECURITY CLEARANCE

• Ability to obtain and maintain a U.S. Security Clearance

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office environment. The noise level in the work environment varies between quiet and moderate.
• Ability to work in-person at multiple locations (to include the Air Force Academy) with occasional remote work

COMPENSATION AND BENEFITS

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation of $50,000 to $60,000 annual salary, based on experience, plus potential to earn an annual bonus and merit increase. We also offer an extensive benefits package including:

• Health insurance
• Company-paid Dental insurance
• Company-paid Vision insurance
• 401(k)/retirement plan
• 401(k) employer matching
• Company-paid Life insurance
• Company-paid Disability insurance
• Flexible spending account
• Health savings account
• Paid time off
• Paid holidays
• Employee assistance program

DIVERSITY, EQUITY, and INCLUSION

CCTI is committed to creating an equitable and inclusive workplace and we can only achieve this together.

CCTI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.gov

Job Type: Full-time

Pay: $50,000 to $60,000 based on experience

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Colorado Springs, CO 80903: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location