East Region- Corporate Sabre Travel Advisor - Remote

This is a fully remote position.

Responsibilities

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  Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
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  Supports one or more accounts
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  Operates within detailed procedures
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  Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
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  Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
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  Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
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  Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
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  Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
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  Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
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  This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Basic Qualifications

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  Minimum 5 years’ experience providing domestic and international travel arrangements
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  Must demonstrate thorough knowledge of airline ticketing rules and regulations
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  High proficiency using Airline GDS, Sabre
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  Proficient in producing lowest logical airfare within client’s policy
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  Understands international airfares and international ticketing
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  Proficient in Internet searches and online booking processes
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  Thorough working knowledge of exchanging, reissue of tickets
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  Must be able to thoroughly read, understand and follow client travel policies and guidelines
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  Thorough understanding of Reading each companies information and following guidelines of their policy
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  Previous experience handling VIP clientele
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  Excellent communication skills via email and phone
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  Superior customer service skills
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  Ability to meet and exceed required performance standards
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  Accurate and detail oriented
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  Work well under pressure and have the ability to deal with change and adversity
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  Working knowledge of Microsoft Office, including Word and Excel
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  Works well independently as well within a group