Dispatch/ Surveillance Officer- F/T

Dispatch/Surveillance Officer

JOB DESCRIPTION SUMMARY

Operates, monitors, and records Security surveillance recording device activity. Monitors radio communications, dispatches personnel, and reports suspicious or unusual activity to Security Supervision.



ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Maintains proper radio communication and phone etiquette with On-Duty Security personnel, Casino staff, and the general public.


• Monitors and responds to all incoming radio transmissions.


• Coordinates, directs, and reports all incoming radio communications.


• Dispatches appropriate Security personnel for assignment.


• Contacts local Law Enforcement, Fire Department, or other emergency personnel as directed by Security supervision in the event of emergency activity.


• Provides information as requested by Security & Surveillance personnel.


• Maintains a constant surveillance throughout each monitored area watching for irregularities.


• Reports, records, and holds any suspicious activity captured on video.


• Immediately reports suspicious or unusual activities to Security Supervision.


• Monitors and records an overview of non-gaming activity occurring in each monitored area via closed circuit television.


• Maintains VHS tape evidence in hold libraries.


• Inventory and maintenance of Security Surveillance equipment.


• Monitors and operates Security surveillance cameras and other recording devices.


• Reviews Security surveillance video recordings to isolate incident activity as directed by Security supervision.


• Maintains Security surveillance tape library.


• Computer and written data entry of Daily Dispatch Activity Log to include all incidents, VHS tape changes, report logs, etc...


• Ensures the safety security of guests, employees, cash, and physical assets of the Tribe.


• Performs all duties of a Security Officer.

GAMING EXPERIENCE NOT REQUIRED

Qualifications

QUALIFICATION REQUIREMENTS

Candidates must have knowledge of Casino Operations and have the ability to multitask. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and/or EXPERIENCE

High School diploma or G.E.D. Must have experience in radio communications and Dispatch . Must be able to communicate in English.



WORKING CONDITIONS/PHYSICAL DEMANDS

Must be able to work in a smoke filled environment. Must be able to lift a minimum of 40 lbs.