Systems Admin, Tech Lead (Hybrid Work Schedule)

As part of Freddie Mac’s return to the office pilot, all employees, contingent workers and visitors must be fully vaccinated against COVID-19 in order to be on-site unless they have an approved accommodation.

Position Overview:

Are you someone who thrives on ensuring Information Technology Systems and business services Stability and Resiliency for world class operational excellence, to support a hybrid cloud based, modern delivery oriented fast paced, successful business.

This Network Operations Tech Lead role is in the Enterprise Operations & Technology of the IT Division at Freddie Mac. The Network Security Operations Tech Lead is responsible for analyzing, designing, installing, configuring, maintaining, and repairing of network and network security infrastructure, voice infrastructure and application components.

 Apply to join Freddie Mac’s GOC Network Operations team as our Network Operations Tech Lead.

**This is a hybrid position requiring 3 days in the office and 2 days remote**

Our Impact:

• Responsible for  24x7 Network Operations and network security activities

• Coordinates activities with other system areas and vendors, and deals with network security systems planning, upgrading, monitoring, testing, and servicing.

• Provides network security systems administration support to users for Check Point firewalls, Blue Coat proxies, F5 Big IP, Cisco switches, routers, and ASA, Infoblox IPAM.

• Provide resolutions to an extensive range of complicated network incident problems.

• Write technical documentation, operational procedures, systems documentation and Incident and problem communications and reporting.

• Protect production by exercising sound judgment and following operational practices and procedures

• Quickly restore service during system outages, provide troubleshooting support to team members, perform proactive problem prevention, and taking technical lead and work with vendor support

Your Impact:

• Excellent knowledge and experience with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security .

• Excellent knowledge implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN,& F5 Networks LTM/GTM, Checkpoint Firewall, Cisco Identity Service Engine

• Work on production related issues, Providing resolutions to an extensive range of complicated problems.

• Identify, analyze, fix, and determine root cause, follow-up, and coordinate changes to resolve complex problems involving hardware, software, networking and applications.

• Be part of the team for on-call rotation and weekend activities as required.

• Provide resolutions to an extensive range of complicated problems; Solutions are innovative, thorough, and practicable.

• Coordination with Technical Services lines to ensure implementation of best practices for infrastructure governance, architecture, engineering, production support and service Management.

• Performing regular health checks on environments

• Checking status of environments and individual tools

• Ensures on-time and safe delivery of technical solutions.

• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies

• Continually defines ways to increase customer satisfaction and deepen client relationship.

Qualifications:

• Bachelor’s degree in Information Technology, Engineering, Computer Science, related field or equivalent experience

• 8-10 years of relevant experience in IT Network Engineering and Operations 7+ years in a senior level in Operations & engineering role.

• Engaged with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security design and delivery for large scale multi-site data center environments

• Understand High Availability and Disaster Recovery concepts as apply to Network and Security designs.

• 7+ years of experience with the design, configuration, implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Next Gen Wireless, Cisco ASA VPN,& F5 Networks LTM/GTM, Checkpoint Firewall, Cisco Identity Service Engine, Sourcefire IDS/IPS, Bluecoat Proxy Experience with NTP, RADIUS/TACACS+, DNS and DHCP infrastructure design.

Keys to Success in this Role:

• Excellent collaborator and fantastic teammate

• A spirit for innovation and ability to work in the space of “no longer” and “not yet”

• Ability to quickly comprehend the functions and capabilities of new technologies

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Freddie Mac provides anticipated base salary ranges where required by law.