Field Engineer Assistant I

Overview

More information about this job:

Atlanta Operations has an immediate opening for a Field Engineering Assistant (FEA). Under general supervision, the Field Engineering Assistant provides complete administrative and technical support to a team of Field Engineering.

Responsibilities

The incumbent s main responsibility is to assist our field consultants in maximizing their time with our clients while developing trusting relationships with consultants, Group Manager Field Engineering (GMFE), Manager Office Engineering and Training (MOET), Operations Engineering Manager (OEM), and Engineering Processing Manager (EPM).

The Field Engineering Assistant will organize, prioritize, plan efficient travel and schedule client visits for a team of field consultants. FEAs maintain individual field consultants daily work calendars by ensuring there is an efficient and balanced workload. The FEA will run reports and ensure visit orders are completed and closed. The FEAs are the liaisons between the office and Field Engineering field staff.

Incumbent interacts with clients and brokers on a daily basis. In many cases, they are the first contact that local site managers have with FM Global/AFM. Incumbent requires strong customer service skills. Incumbent is tasked in the field operations to support engineering teams, work assignment, plan review, jurisdictional and office engineering functions. The incumbent needs to have an attention to detail, a sense of urgency, and a strong ability to pivot. This role requires simultaneous attention to many details, evaluating complex situations, and the ability to work with FM Global employees and clients. Excellent language skills, both oral and written are necessary. Much time is spent contacting clients to schedule client visits for the field consultants. The successful candidate is detail oriented and has excellent organizational, problem-solving and decision-making skills.

Qualifications

• Excellent computer skills particularly Microsoft Word, Outlook, Excel and PowerPoint
• Self-motivated and team-oriented
• Excellent attention to detail and proofreading skills
• Strong problem-solving capability
• Strong planning and organizational skills with ability to prioritize tasks and meet deadlines
• Excellent customer service skills, interpersonal and communication skills; oral and written
• Ability to multi-task
• 4 year College Degree/Bachelors
• Minimum 2 years administrative experience supporting a work group and/or manager.
• Project coordination experience preferred

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more!

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce

Please note that all FM Global visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination.