FT Customer Service Specialist - Work From Home
Lingraphica
Remote
customer service
work from home
customer service
calls
service representative
representative
customer support
remote
platforms
mail
call center
coordinator
customer care
March 17, 2023
Lingraphica
El Paso, Texas
[Customer Support / Remote] - Anywhere in U.S.
/ Competitive Pay - As a Customer Service Specialist you'll:
Communicate with potential and existing customers through multiple platforms including inbound calls, outbound calls, e-mail and online chat; Identify and provide a resolution for Tier 1 product issues Lingraphica customers are experiencing; Manage frontline activities using a ticket system to document issues, opportunities, and 'transfers' to departments for follow-up; Offer general information to prospects and customers about Lingraphica's technology and how it can benefit them.
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Associated topics:
agente de servicio al cliente, call center associate, coordinator, customer care associate, customer service, customer service representative, internship, phone, service, service representative
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