Corporate Trainer

DUTIES AND RESPONSIBILITIES:

• Conduct New Hire Training, product and mandatory Regulatory Training as required


• Conduct Account Refresher Training (Technical & Customer Service)


• Coordinating & Scheduling Courses for Designated Accounts


• Administer Course Advisories, Submit Reports & Related Administrative Duties


• Manage Designated Account Training for both Technical and Customer Service Training


• Maintain Employee Training Records


• Material Preparation, Course Development


• On-Job-Training with Designated Accounts


• Regular Communication with Business Manager / Client Airlines


• Assist with line duties as required by Designated Account

• 2-3 years of airline passenger service experience preferred
  
• Load Control/ Weight and Balance experience preferred
  
• Ability to travel without restriction to/from the United States.
  
• Proficient knowledge of international airport operations (systems and procedures)


• Knowledge of airline computer systems preferred


• Experienced leadership abilities


• Organized & strong planning skills


• Good attendance record


• Impeccable appearance/Business presentation


• Positive attitude towards Company & staff


• Experience in classroom instruction preferred


• Excellent customer service & interpersonal skills


• Excellent and effective communication


• Excellent knowledge of Microsoft office


• CBT programming & reservations experience a plus

• Good coaching & listening skills


• Creative, exhibits progressive, forward-thinking ideas


• Able to make presentations to large groups


• Ability to work independently


• Team player


• Self–confident


• Motivator & supportive


• Ability to follow instruction


• Ability to work flexible hours


• Dependable & reliable


• Problem solving abilities