Senior Director of Association Programming
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Be the change you want to see! The WSY is seeking an experienced program manager to continue the successfulness of our programs at our current facility at 276 Church Street, as well as our new location at 135 Wells Ave.
POSITION SUMMARY:
Complete oversight and management of assigned areas of a YMCA branches, (Church Street and Wells Ave.) with the main focus on programming. Position will provide supervision and leadership for the following departments: Aquatics, Sports, Family Services, Creative Arts and Residential Services. Position will pride itself on staff development, financial development, community relations, innovation and collaborations. Position reports to the Chief Operating Officer.
The ideal candidate will have a proven track record in staff development, budget accountability, program development, community involvement, member-centered customer service and retention as well as being a people oriented individual with a focus on constantly improving the member experience. Preferred candidate should have experience working with diverse populations and general operations. Candidate must possess the ability to multi-task in an extremely fast paced, ever changing, demanding environment. Excellent opportunity for a progressive, goal-oriented leader who achieves positive outcomes by developing/leading a strong team resulting in measurable organizational and community impact. Our ideal candidate is data-driven, positive and inspirational, empathetic, outgoing, approachable, hands-on, a quick problem-solver, has strong conflict resolution methods, solid judgement, an excellent communicator and has great work ethic and integrity. Experience with oversight of Early Education & Care programs is a plus.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
MEMBER SERVICE STATEMENT:
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants are everyone’s first and most important responsibility.