Virtual Receptionist, Secretary, Customer Service, Scheduler, General Virtual Assistance

Krystal | Griggs Foods Inc Dothan, AL
virtual receptionist customer service virtual assistance assistance receptionist virtual training growth team people mission customer service
March 23, 2023
Krystal | Griggs Foods Inc
Dothan, AL
FULL_TIME

We are looking for a Friendly and professional Virtual Receptionist, Secretary, Customer Service, Scheduler, General Virtual Assistance to join our team!



This may be the perfect job for you if.

  • You love talking to people over the phone
  • Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical position.



We offer the opportunity to provide general virtual receptionist services to various companies. This role is a unique opportunity to help us deliver our Mission: Creating Exceptional Experiences! 100% Remote, working from the convenience of your home.



Your Mission: (If you choose to accept)

  • Excellent people skills (friendly and patient) and a desire to work in a fast-paced, high call volume environment from home
  • Answer incoming phone calls for thousands of businesses that are located all over the Country
  • Communicate professionally and showcase your friendly personality
  • Navigate cloud-based technology to handle caller interactions using multiple screens
  • Have a can-do attitude while multitasking
  • Be a team player, reliable, and present
  • Type detailed messages free of spelling and grammatical errors
  • You must have a quiet, distraction-free room at home where you can work without being disrupted by kids, pets, etc



Minimum Equipment Requirements:

  • You will need a wired connection to your wifi router or cable modem (no wireless connections) and a high-quality wired headset with a microphone
  • You must have a reliable hardwired internet connection with at least 20 Mbps download / 5 Mbps Upload



We've Got The Perks:

  • Work from Home
  • Paid Training
  • Incentives for Bilingual Spanish Speakers
  • Full-time and Part-time options are available
  • Full-time positions are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K
  • Flexible scheduling
  • Growth opportunities
  • We set you up for success from day one, and even after training, you will be assigned a mentor for the first 30 days receiving feedback and encouragement to make sure you are confident in your role and able to excel.



Your Awesome Skills:

  • Ability to multitask
  • Self-motivated and highly driven
  • Ability to work independently
  • Strong written and verbal communication skills
  • Tech-savvy enough to troubleshoot minor computer issues
  • Previous work experience at a call center is a plus



Schedule:

  • Training is conducted remotely via Zoom for 2-weeks during a set time. The Supervisor will provide more information during the interview process.



REQUIREMENTS



Fun. Flexibility. Growth.



Are you looking for a fun and exciting environment, a flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family, and happiness.


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