Chief People Officer

TNDC is a diverse and multi-tiered organization with strong potential and opportunity for growth that demands an unusually skilled and engaged leader to lead Talent and culture efforts. We are seeking a collaborative, creative, and innovative partner to join our leadership team in designing, communicating, and executing a powerful strategy that continuously and successfully attracts, develops, motivates, and retains high level talent to support our mission. TNDC aspires to center racial equity in all of its work, and the CPO will function as the organization's Chief Diversity/Equity Officer. While this position includes oversight of a range of human resource functions, the vision for the role of the successful candidate for this position will exceed substantially the traditional scope of a Chief Human Resource Officer. The Human Resources Department is composed of 12 staff, including the CPO's direct reports - Senior Director of HR and the Director, Racial Equity & Inclusion - as well as the associate Director of Compensation and Benefits who oversees payroll and the Associate Director of Human Resources who oversees employee relations and recruiting. The position reports to the Chief Executive Officer and is part of the Executive Management Team. The ideal candidate will possess exceptional skill, interest, and expertise in envisioning and leading the development of organization-wide, human capital processes and initiatives that inspire current and prospective staff, support organizational excellence and growth, and model TNDC's core values.

ESSENTIAL DUTIES & RESPONSIBILITIES

LEADERSHIP

In collaboration with the Executive Management Team, create and communicate a vision for human resources and talent that is aligned with the organization's mission, values, and goals

Provide strategic and functional expertise and coaching to the Executive and Senior Management Teams

Actively participate as a member of the Executive Management Team and overall Management Team

Effectively partner with leaders across the organization to ensure commitment to Equity, Talent/HR vision and values and successful execution of Talent/HR initiatives

Manage and lead internal communications to staff

Present to the Board of Directors on key Talent/HR matters

STRATEGIC THINKING AND CHANGE MANAGEMENT

Analyze the external environment, including the performance of industry peers, against TNDC's strengths and challenges, and develop and implement Talent/HR initiatives that hold particular promise for the organization

Align human resource initiatives and talent planning with organizational strategies, mission, values, and goals

Develop, plan, and implement change management strategies to support organizational improvement and growth

Advance TNDC's efforts on Equity to become an anti-racist organization

HUMAN RESOURCE MANAGEMENT

Provide oversight for the Human Resource function ensuring human resource policies, programs, and processes are administered effectively and in compliance with relevant laws and regulations

Provide direct supervision of the Senior Director of Human Resources

Provide direct supervision of the Director, Racial Equity and Inclusion (currently vacant)

Establish and reinforce a strong performance-based culture, with appropriate performance measurement in place

Manage human resource-related risk

HUMAN RESOURCES POLICIES AND PROGRAM OVERSIGHT

Inspire and oversee implementation of responsive human resources policies and programs including but not limited to training and development, recruitment and retention, performance management, career ladders, compensation, and benefits programs.

Build, implement, and maintain sustainable yet flexible human resource programs and processes that enable the organization to effectively attract, motivate, and retain high-performing employees

Oversee the creation of job-related competencies for positions and integrate them into all core human resource efforts

Develop, implement, and maintain an effective succession planning process

VALUES-BASED BEHAVIORS:

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others

Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers

Identifies and takes advantage of opportunities for personal and professional development

Coaches and encourages individual employees and teams, including the Executive Management Team; encourages the professional and personal development of staff; positively recognizes the accomplishments of staff in own work group and other areas of TNDC

Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines

Collaborates with other work groups, TNDC departments, and outside organizations as appropriate, in a proactive and responsive manner

Honors the private and confidential matters of co-workers. Protects the proprietary information of TNDC

Follows rules, regulations, and policies. Positively contributes to implementing changes

Communicates courteously and effectively with others; sets clear expectations

Reinforces the importance of the core values within the work group and the larger organization by acknowledging behaviors that demonstrate or reflect Excellence, Inclusion, Integrity, Equity, and Collaboration

Centers racial equity in directing and carrying out the work of the organization

Deals with issues directly, in a respectful and timely manner. Approach should focus on resolving the issue while not criticizing the person

DESIRED PERSONAL CHARACTERISTICS & ATTRIBUTES:

In addition to the requirements below, TNDC staff and service members are expected to demonstrate the following personal characteristics and attributes critical for success, including but not limited to:

Demonstrated leadership skills that inspire and motivate others

Executive presence, results-orientation, and competitive drive

Collaborative style and skill in building teams and developing people

Balanced processing of and respect for differing/disparate perspectives

Self-awareness and emotional intelligence/EQ skills

High ethical standards and integrity aligning with TNDC's values

Authenticity and transparency

Strategic thinker, planner, and experienced tactician

Ability to adapt to TNDC's culture Analytical thinker, who synthesizes complex policy matters, identifies related business impacts and develops/executes communication strategies

Exhibit strong judgment and focused decision-making skills

Ability to work at all levels of the organization and develop a close rapport with other colleagues, partners, constituents, and employees

Energized, challenged, and inspired by working in communities of color like the Tenderloin

MEASURES OF FIRST YEAR SUCCESS:

Reduce incidence of regretted high potential talent losses and reverse the prevailing high attrition/high turnover trends

Improve HR's Talent Acquisition capacity, response times and search delivery (recruitment)

Develop, establish, build and cultivate productive and successful relationships with TNDC Executive Management Team, Senior Management Team, HR department, as well as other key stakeholders and constituents

Lead, guide, advise, and manage TNDC's organization-wide integration of DREI management, leadership, and communication principles

MINIMUM QUALIFICATIONS

A minimum of 7 years of highly successful experience in organizational development and/or human resources that has resulted in exceptional talent recruitment and development.

Direct experience in successful implementation of organizational change strategy and practice that has demonstrably benefited organizational effectiveness.

Bachelor's Degree from an accredited college/university.

Minimum 5 years of experience supervising professional staff.

DESIRABLE SKILLS & QUALIFICATIONS

1. Human Resources management experience in a non-profit organization.

2. Demonstrated ability to speak a second language.

3. Advanced degree in a relevant field.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT

Work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works primarily in an office environment.