Front Desk Agent/ Gallery Host

Job overview

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

The Gallery Hosts creates an experience for our hotel guests by offering them an exceptional experience with welcoming, and helpful Guest service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.

Qualifications

• Previous experience as a Gallery Host or Hospitality background


• Customer service experience is required, preferably in a hotel or related field


• Must have schedule flexibility for both AM/PM shifts, weekends and holidays


• Requires strong command of the English language to include speaking, reading and writing


• Ability to learn quickly and work in fast paced position with guest interaction


• Must be able to multi-task


• Must be 21 years or older


• A true desire to satisfy the needs of others in a fast paced environment


• High school diploma or higher education required.


• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)


• Must possess basic computer skills, i.e. Word, Excel, etc.

• We are currently hiring for full and part time positions

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.