Business Technology Principal (Partner) - Digital Products & Solutions

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
ZS's Digital and Technology group focuses on driving end to end Digital Transformation that includes Digital Strategy, Human centered Design, exploiting emerging technologies, and purposeful change management to improve customer and company results. The types of solutions include Digital Strategy and Advisory services, end to end Transformation Management, Enterprise Data, Analytics and AI, Intelligent Automation, reimagining business processes with digital first lens and building Digital Products, Solutions and Digital Platforms leveraging Big Data Technologies, AI/ML and Advance Analytics, Digital Platform configuration and integrations. We provide a complete spectrum of technology solutions, from strategy and roadmap definition to full scale implementation and on-going operations. Our team possesses deep expertise in leading digital transformation, enterprise data analytic and AI, Data science and advanced analytics and building end to end digital.
Role:
This role will have practice responsibilities for Digital Product and Solutions practice and will take ownership of one or more client engagements at a cross office level encompassing the area of digital experience transformation leveraging engagement platforms and Bespoke solutions ; provide thought leadership in developing the firm's services and offerings in the Business Technology space and add leverage to the overall leadership span for the aforementioned group in North America.
The person in this role will be responsible for growing the capabilities in the Business Technology group by developing and managing the existing client relationships and also aid in generating new business engagements. This person will need to fully understand the company and its service lines and actively assess/present ways to serve clients by developing solutions and offerings relevant to that client base.
The successful candidate will work closely with ZS leadership; grow the practice by expanding client and customer relationships and building trusted advisory relationships with executives at the company's various accounts.
Responsibilities:

• Accountability for the practice, including driving sales, revenue, recruiting, delivery, consulting, and all operational aspects.
• Practice Building - Drive overall growth of practice area through a combination of business development, talent management, oversight of delivery work, and thought leadership.
• Consistently deliver quality client services and drive high-quality work products within expected timeframes and on budget;
• Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes;
• Participate in industry forums, events, and speaking engagements;
• Effectively lead and motivate teams with diverse skills and backgrounds;
• Provide constructive on-the-job feedback/coaching to team members;
• Foster an innovative and inclusive team-oriented work environment;
• Play an active role in counseling and mentoring junior consultants within the organization;
• Demonstrate ability to quickly assimilate new knowledge;
• Possess in depth business acumen.

Qualifications:

• Bachelors degree with an emphasis in Business or Life Sciences;
• MBA or Advanced Degree is highly desirable;
• 15+ years' experience in System Integration and Technology consulting, ideally in life sciences
• 10+ years of experience focused in Customer Engagement-based consulting experience or Rapid development platforms
• Deep Technical Understanding of Cloud Based CRM and Workflow development platforms
• Demonstrated experience with driving revenue within existing clients and in developing new prospects at the "C" level .
• Prior experience in Engagement layer platforms such as Salesforce.com, MS Dynamics and similar technologies
• Strong credentials and demonstrated success in IT strategy and Enterprise Architecture;
• Characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge;
• Ability to lead a virtual team of consulting professionals across multiple projects;
• A high level of motivation and self-starting attitude;
• Strong analytical and problem-solving skills;
• Excellent oral and written communication skills;
• A strong work ethic;
• A willingness to travel to meet client needs;
• Executive-level presence and communication.

ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
ZS is committed to providing and maintaining a safe workplace. Must have received full COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required upon acceptance of offer of employment. Exemption process available on a limited basis.