Special Investigator
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SUMMARY
Responsible for ensuring security of lottery operations and conducting investigations to enforce applicable state laws and regulations pertaining to the distribution and sale of Louisiana Lottery Corporation products. Monitors Lottery facilities.
ESSENTIAL DUTIES & RESPONSIBILITIES
Conducts investigations related to violations of the Louisiana Lottery Corporation Law or violation of the Louisiana Criminal Code. Investigations may be in response to complaints from the public related to sales or claims. May conduct general intelligence investigations or other internal investigations which may arise from allegations or complaints regarding Lottery employees or operations.
Collects evidence and coordinates investigations with appropriate law enforcement agencies (federal, state and local) and district attorney's offices. Gathers facts through interviews, surveillance, records, research, working with informants, and interviewing victims and witnesses. Verifies accuracy and uses results of investigation to use in subsequent actions. Performs any associated activities necessary to bring investigations to a logical conclusion.
Monitors physical facilities onsite, and through security cameras and computer systems.
Performs on-call duties for drawings.
Visits lottery retailers and regional offices throughout the state to collect materials and perform duties.
Provides security at Lottery events, such as, festivals, promotions, etc.
Conducts audits and studies pertaining to the control of lottery systems, products and procedures.
Assists in the development of compliance regulations to ensure the security of lottery documents, materials and equipment.
Prepares detailed, accurate and complete reports and case records.
Develops strategy on procedures required to conduct investigations and effectively uphold the laws and regulations related to lottery activities.
Performs other duties within the scope of job assignment as required or requested by supervisor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Graduation from an accredited high school or possession of a high school equivalency certificate (GED); post- high school education is preferred. At least three years’ experience as a law enforcement officer, fraud investigator, or compliance investigator, must have knowledge of relevant laws; investigative experience involving gambling/gaming or retail operations is preferred. Ability to learn and use La Lottery database systems. Proficient in the use of Microsoft Office (Outlook, Word, and Excel) required.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write detailed, accurate and complete reports, case records, business correspondence, and procedure manuals. Effectively communicate information and respond to questions regarding lottery laws and regulations to employees, managers, retailers, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, & REGISTRATIONS
Must possess a valid driver's license. Preference may be given to applicants who have worked as a law enforcement officer, fraud investigator, or compliance investigator. Applicants with firearms training or P.O.S.T. Certification preferred. Documentation is required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must be in good physical condition. While performing the duties of this job, the employee may be required to stand, walk, run, bend, twist, or sit; use hands to finger, handle or feel; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Employee regularly conducts field investigations outside of the office which may require distance driving.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the office work environment is usually quiet; however, the noise level at Lottery events vary.
Employees are assigned to investigations and offsite Lottery events that may involve statewide travel, resulting in overnight stays. Assignments may require exposure to inclement weather.
Experience
Preferred
3 year(s): At least three years of experience as a law enforcement officer, fraud investigator, or compliance investigator must have knowledge of relevant laws; investigative experience involving gambling/gaming or retail operations is preferred.
Education
Required
High School or Equivalent or better
Licenses & Certifications
Preferred
Driver's License LA
Skills
Required
Verbal Communication
Written Communication
Outlook
Microsoft Word
Microsoft Excel
Behaviors
Preferred
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Loyal: Shows firm and constant support to a cause
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Self-Starter: Inspired to perform without outside help