Remote - Insurance Sales Agent
Auto Club Group
Remote
remote
insurance
sales
sales agent
insurance
sales
aaa
auto
call center
sales agent
team
remote
travel
January 29, 2023
Auto Club Group
Saint Petersburg, Florida
FULL_TIME
Remote - Insurance Sales Agent - (2300005A)
Description
Remote – Insurance Sales Agent
The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13.5 million members and customers across 14 states and 3 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
$1000 Sign-On Bonus for Licensed New Hires
**To qualify for the Sign-On Bonus, applicants must be new to ACG. Additional details can be provided by our Recruiting Team at the time of application**
WHAT YOU'LL DO AS AN INSURANCE SALES AGENT
Speak with customers in a call center environment to offer and cross sell insurance solutions, provide information about their existing insurance policy, and resolve customer issues. This will include outbound calls to current and prospective customers.
Earn a competitive base salary plus commissions; also earn bonus payouts on call center metrics to include but not limited to:
Number of Calls Handled
NPS Scores
Quality Assurance Scores
Offer new insurance products, process policy endorsements, reinstatements, and new business applications.
Balance workload priorities to ensure successful execution.
Keep records of customer interaction and transactions, documenting details of conversations, as well as actions taken.
Resolve customer’s service or billing issues.
Follow up to ensure that appropriate changes have been made to customer accounts.
Total Compensation Overview:
Insurance Sales Agents will earn a competitive annual salary of $35,100 plus uncapped commission; Averaging 68K annually.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications
Required Skills and Abilities
Ability to thrive in a challenging and fast paced environment
Proactive approach to problem identification and resolutions
Excellent written and oral communication skills
Strong organizational skills
Required Qualifications
College degree or equivalent business experience
Active Property & Casualty License
Proven Professional Sales Experience Required or Recent College Graduate with a Degree in an Applicable Major
Willingness to learn and develop sales knowledge in the insurance industry
Ability to:
Ability to troubleshoot minor computer issues.
Desire and capability to work from home
Home Office Requirements include:
A designated workspace free from interruptions and distractions
Workspace large enough for 2 monitors, laptop and phone
100mb per second high-speed Internet with ability to connect a computer and phone line directly into a modem
Personal laptop or computer (Chrome Book or Tablets will not provide the necessary bandwidth to perform duties)
Personal cell phone with ability to download company apps for network access
Preferred Qualifications
Comfortable in a cold-calling environment
Experience in a call center environment
Legal Requirements
No felony convictions within the past seven years
Credit report with no open bankruptcies or showing delinquent debt over $50,000
COMPETENCIES OF AN INSURANCE SALES AGENT
Member Focused - dedicated to meeting the expectations and requirements of members and team members.
Drive for Results - has a result focused bias for action.
Accountability - Takes ownership and fosters an environment of personal accountability. Takes personal responsibility for seeing efforts through to completion. See it, Own it, Solve it, Do it.
Functional Excellence - demonstrates operational excellence within current role.
Personal Initiative – be alert and proactive; act immediately on available opportunities and choose the best strategy when facing problems.
Endurance – understands that facing barriers and problems are necessary in order to achieve success.
High Work Quality – placing care on quality and can be seen as having the urge to sell and produce products of high quality.
Interpersonal Skills – Create and sustain a positive and rewarding relationship with Members and customers. Working effectively with coworkers to foster enriching relationships.
PHYSICAL DEMANDS:
This position involves sitting, standing, walking and normal physical mobility, including reaching, grabbing lifting, and carrying typical office equipment. Frequent standing and walking, occasional sitting.
Finger and hand dexterity are required for frequent and continuous operation of all office equipment.
Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone.
Ability to process, express and exchange information orally, in writing, presentations and through online applications.
Mental and emotional ability to work effectively in a busy environment, interacting with people and dealing with difficult situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Delivering value, safety, and total peace of mind every day is not just our business, it’s our purpose.
Join our team.
Dedicated. Innovative. Driven. Successful.
What it’s like to work for us:
We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest, and ethical work environment. We lead in everything we do by offering best-in-class products, benefits, and services. And we value our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy, and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the “flagship club” of the AAA Federation
Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
#LI-SL1
Primary Location: United States-FL-St Petersburg
Work Locations: FL-St Petersburg Ops-NEW 180 Fountain Parkway St Petersburg 33716
Job: Call Center
Organization: Call Center Sales & Service
Schedule: Full-time
Employee Status: Regular
Job Type: Regular
Job Level: Individual Contributor
Travel: No
Job Posting: Jan 20, 2023, 4:47:28 PM%58206104% %%insurance%%
Description
Remote – Insurance Sales Agent
The Auto Club Group (ACG) provides membership, travel, insurance, and financial services offerings to approximately 13.5 million members and customers across 14 states and 3 U.S. territories through the AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
$1000 Sign-On Bonus for Licensed New Hires
**To qualify for the Sign-On Bonus, applicants must be new to ACG. Additional details can be provided by our Recruiting Team at the time of application**
WHAT YOU'LL DO AS AN INSURANCE SALES AGENT
Speak with customers in a call center environment to offer and cross sell insurance solutions, provide information about their existing insurance policy, and resolve customer issues. This will include outbound calls to current and prospective customers.
Earn a competitive base salary plus commissions; also earn bonus payouts on call center metrics to include but not limited to:
Number of Calls Handled
NPS Scores
Quality Assurance Scores
Offer new insurance products, process policy endorsements, reinstatements, and new business applications.
Balance workload priorities to ensure successful execution.
Keep records of customer interaction and transactions, documenting details of conversations, as well as actions taken.
Resolve customer’s service or billing issues.
Follow up to ensure that appropriate changes have been made to customer accounts.
Total Compensation Overview:
Insurance Sales Agents will earn a competitive annual salary of $35,100 plus uncapped commission; Averaging 68K annually.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications
Required Skills and Abilities
Ability to thrive in a challenging and fast paced environment
Proactive approach to problem identification and resolutions
Excellent written and oral communication skills
Strong organizational skills
Required Qualifications
College degree or equivalent business experience
Active Property & Casualty License
Proven Professional Sales Experience Required or Recent College Graduate with a Degree in an Applicable Major
Willingness to learn and develop sales knowledge in the insurance industry
Ability to:
Ability to troubleshoot minor computer issues.
Desire and capability to work from home
Home Office Requirements include:
A designated workspace free from interruptions and distractions
Workspace large enough for 2 monitors, laptop and phone
100mb per second high-speed Internet with ability to connect a computer and phone line directly into a modem
Personal laptop or computer (Chrome Book or Tablets will not provide the necessary bandwidth to perform duties)
Personal cell phone with ability to download company apps for network access
Preferred Qualifications
Comfortable in a cold-calling environment
Experience in a call center environment
Legal Requirements
No felony convictions within the past seven years
Credit report with no open bankruptcies or showing delinquent debt over $50,000
COMPETENCIES OF AN INSURANCE SALES AGENT
Member Focused - dedicated to meeting the expectations and requirements of members and team members.
Drive for Results - has a result focused bias for action.
Accountability - Takes ownership and fosters an environment of personal accountability. Takes personal responsibility for seeing efforts through to completion. See it, Own it, Solve it, Do it.
Functional Excellence - demonstrates operational excellence within current role.
Personal Initiative – be alert and proactive; act immediately on available opportunities and choose the best strategy when facing problems.
Endurance – understands that facing barriers and problems are necessary in order to achieve success.
High Work Quality – placing care on quality and can be seen as having the urge to sell and produce products of high quality.
Interpersonal Skills – Create and sustain a positive and rewarding relationship with Members and customers. Working effectively with coworkers to foster enriching relationships.
PHYSICAL DEMANDS:
This position involves sitting, standing, walking and normal physical mobility, including reaching, grabbing lifting, and carrying typical office equipment. Frequent standing and walking, occasional sitting.
Finger and hand dexterity are required for frequent and continuous operation of all office equipment.
Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, both in person and on the telephone.
Ability to process, express and exchange information orally, in writing, presentations and through online applications.
Mental and emotional ability to work effectively in a busy environment, interacting with people and dealing with difficult situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This description is not intended to be a complete statement of the position, but rather to act as a guide to the general work to be performed and responsibilities of the role. The requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Delivering value, safety, and total peace of mind every day is not just our business, it’s our purpose.
Join our team.
Dedicated. Innovative. Driven. Successful.
What it’s like to work for us:
We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest, and ethical work environment. We lead in everything we do by offering best-in-class products, benefits, and services. And we value our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy, and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the “flagship club” of the AAA Federation
Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
#LI-SL1
Primary Location: United States-FL-St Petersburg
Work Locations: FL-St Petersburg Ops-NEW 180 Fountain Parkway St Petersburg 33716
Job: Call Center
Organization: Call Center Sales & Service
Schedule: Full-time
Employee Status: Regular
Job Type: Regular
Job Level: Individual Contributor
Travel: No
Job Posting: Jan 20, 2023, 4:47:28 PM%58206104% %%insurance%%
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