Software Developer - Production Engineering Watson Orders

597455BR

Introduction

Watson Orders is a IBM Silicon Valley based technology development group targeting the development of world-class conversational AI. Our mission is to deliver advanced technology solutions that address real-world, data driven needs in a customer-facing the quick service restaurant, environment. We are focused on using state-of-the-art Machine Learning, AI, and related technologies to completely transform the customer experience!

Your Role and Responsibilities

We are currently looking for skilled Senior Software developer Production Engineering to ensure performance and reliability for AI & ML driven voice agent microservices, Edge Kubernetes clusters, network services, and storage layers.

• Work closely with other Watson Orders development teams in an embedded SRE model to help define & implement key metrics for uptime, reliability, and performance of these services and develop runbooks for incident management.
• Develop deep service telemetry through metric collection, distributed tracing, visualization, and reporting via Open Telemetry, Prometheus, and related tooling.
• Implement stability and performance optimizations in Python.
• Participate in the definition and management of SLIs, SLOs and error budgets for infrastructure and production services.
• Design, develop and maintain CI\\CD pipelines for integration and edge Kubernetes clusters.

Required Technical and Professional Expertise

• 5+ Years Linux experience configuring, supporting, and optimizing
• 2+ Years experience architecting, deploying, and supporting edge k8s environments.
• 2+ years experience designing and supporting distributed systems.
• 2+ years Experience in one of more languages such as Python, Java, Go - ability to debug, optimize, and write scalable code.

Preferred Technical And Professional Expertise

• Experience implementing telemetry frameworks (Open Telemetry, prometheus) and infrastructure (Prometheus, Jaeger, and similar tools)
• Experience designing and implementing infrastructure as code pipelines
• Familiarity with AWS DevOps (Roles, VPCs, S3, Terraform)
• Familiarity running distributed ML workloads in cluster orchestrated environments
• 2+ Years PubSub Experience (Kafka, MQTT, SQS)

About Business Unit

IBM s Cloud and Cognitive software business is committed to bringing the power of IBM s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM

IBM s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

Benefits

In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work.

• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
• Well-being programs to support mental and physical health.
• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
• Select educational reimbursement opportunities.
• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
• Giving and volunteer programs to benefit charitable organizations and local communities.
• Discounts on retail products, services, and experiences.

The compensation range for this position is based on a full-time schedule. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation will be adjusted to reflect your hours.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.