Business Analyst 3

Change Healthcare Helena, Montana
business analyst analyst healthcare technical travel insurance team credit management health analyst business systems elicitation
September 28, 2022
Change Healthcare
Helena, Montana
FULL_TIME
Business Analyst 3

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Job Summary:

Change Healthcare is seeking a Business Systems Analyst 3 working remotely from anywhere in the US, for a cross functional role dealing with multiple clients. The BSA3 will facilitate requirements elicitation sessions, gather business requirements, work closely with developers to assist in development of technical requirements, and serve as the business interface for the development team.

What are the duties and responsibilities in this job?
  • Writes business requirements that accurately represent the business need and conveys those needs to a developer such that the project timelines are easily met
  • For complex requests/projects, leads or performs analysis of business and user needs, constructs requirements documentation, can translate business requirements into technical requirements, and review requirements with internal and external stakeholders
  • Conducts interviews to gather new requirements autonomously; employs facilitation and elicitation techniques as needed to discuss requirements with customers and users; uses specific group and collaborative methods for collecting requirements
  • Has a thorough understanding of business systems and industry requirements
  • Communicates the business directives, goals, and needs to the technical team and serve as business interface from the enterprises operational management team managing expectations and defining business satisfaction metrics
What are the requirements needed for this position?
  • Bachelor Degree OR 5 years of professional work experience
  • Previous experience with the claims payment applications (Facets, Diamond, Quantum Choice, etc.)
  • Strong understanding of, and experience with, technical systems; ability to identify technical solutions for business problems
  • Understand the Software Development Life cycle (both waterfall and agile)
  • Ability to understand complex file layouts and interpret operational needs from files
  • Experience analyzing customer Issues and resolving via research and working with solution engineering and/or IT solutions
  • Experience working with information exchange between providers, clearinghouses and/or payers within healthcare

    What other skills/experience would be helpful to have?
  • Strong Analytical capabilities and troubleshooting experience
  • Professional communication, critical thinking, problem solving, technical aptitude
  • Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results
  • Basic Project Management skills
  • Healthcare Business Process Acumen (HCFA and UBI Claims forms translation from EDI 837 P&I)
  • Must be self-sufficient, and have the ability to work independently
  • Ability to formulate and define systems scope and objectives through research and due diligence
What are the working conditions and physical requirements of this job?

General office duties

How much should I expect to travel?

Employees in roles that require travel will minimal less than 25% of times. Candidates will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

RemoteWork WorkFromHome TechnologyJobs DataAnalyst/Jobs DataReporting/Jobs Operations/Management revenuecyclemanagement softwareengineerjobs Technicaloperations Colorado Residents Only:

The base pay range for Colorado residents is $75,525.00 - $139,125.00 plus any relevant incentive pay programs that may be aligned to the role. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your base pay, Change Healthcare offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance; short-term and long-term disability insurance; Employee Assistance Program; PTO; tuition reimbursement; and employee-paid critical illness and accident insurance.

Diversity and Inclusion:At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at Inspired? Ready to ? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcares Privacy Notice to California Job Applicants Regarding the Collection of Personal Information () .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.


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